Grain
AI sales assistant software
Conversation intelligence software
Sales coaching software
Sales acceleration software
AI meeting assistants software
Meeting management software
Note-taking software
Transcription software
Video communications software
Video CMS software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$15 per seat per month
Free TrialFree version
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Medium
Large
- Information technology and software
- Arts, entertainment, and recreation
- Media and communications
What is Grain
Grain is a conversation intelligence and AI meeting assistant that records, transcribes, and summarizes video calls, then turns key moments into shareable clips and notes. It is used by sales, customer success, and research teams to capture customer conversations, create highlights, and distribute insights internally. The product focuses on post-meeting workflows such as searchable transcripts, AI-generated notes, and lightweight video content management for call snippets. It typically connects to common video meeting platforms and can sync selected outputs to collaboration and CRM tools.
Fast capture-to-summary workflow
Grain combines recording, transcription, and AI summaries in a single workflow, reducing manual note-taking after calls. Users can generate structured notes and action items from a meeting and share them with teammates. This supports teams that want meeting outputs without adopting a full CRM suite. It is particularly useful when the primary need is call documentation and internal knowledge sharing.
Shareable video clips and reels
Grain supports clipping and packaging key call moments into short videos that can be shared across teams. This helps sales and enablement teams circulate examples, objections, and customer feedback without sending full recordings. The clip-based approach also works for asynchronous coaching and stakeholder updates. It functions as a lightweight video CMS for meeting-derived content.
Integrations for team workflows
Grain commonly integrates with video conferencing and collaboration tools to streamline capture and distribution of meeting artifacts. It can push notes, links, or highlights into shared channels and selected systems of record. This reduces context switching compared with manual copy/paste workflows. Integration coverage is important for teams that already rely on established CRM and messaging platforms.
Not a full sales platform
Grain focuses on meeting intelligence rather than end-to-end sales execution. It does not replace core CRM capabilities such as pipeline management, forecasting, quoting, or territory controls. Teams still need a separate system of record for opportunities and account activity. Organizations expecting a single platform for sales operations may find the scope limited.
Data governance depends on plan
Recording and storing customer calls can raise compliance, retention, and access-control requirements. Advanced admin controls (for example, granular permissions, retention policies, and audit needs) may vary by subscription tier. Some organizations will require formal security review and documented controls before broad rollout. This can slow adoption in regulated environments.
Accuracy varies by audio context
Transcription and AI summaries depend on audio quality, accents, overlapping speech, and domain-specific terminology. Users may need to review and edit notes to avoid propagating errors into downstream systems. This is more noticeable in noisy calls or highly technical discussions. Teams should validate outputs before using them for coaching or customer commitments.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Free (Basic) | $0 per seat/month | View and collaborate on workspace content; Free seats can add up to a limited number of recordings (trial allocation, commonly 20 recordings). |
| Starter | $15 per seat/month (annual) or $19 per seat/month (monthly) | Unlimited recordings for paid seats; custom AI prompts and custom note templates (Starter and above). |
| Business | $39 per seat/month (monthly) | Adds AI coaching, custom AI follow-up emails, team interaction/performance insights (Business and above). |
| Enterprise | Custom pricing (contact sales) | Enterprise features, security/SSO options; requires a minimum number of paid seats; negotiable terms. |
Seller details
Grain
San Francisco, CA, USA
2018
Private
https://grain.com
https://x.com/grainhq
https://www.linkedin.com/company/grainhq/
