
Guusto
Rewards and incentives software
Employee recognition software
Talent management software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$150 per month
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Large
- Accommodation and food services
- Real estate and property management
- Retail and wholesale
What is Guusto
Guusto is an employee recognition and rewards platform used to send non-cash rewards such as digital gift cards and experiences to employees and other recipients. It supports manager-to-employee and peer-to-peer recognition, spot awards, and program-based incentives for engagement and retention use cases. The product emphasizes recipient-friendly redemption (including options that do not require an account) and administrative controls for budgeting and approvals. It is typically used by HR, People Ops, and team leaders to run recognition programs across distributed workforces.
Broad reward catalog options
Guusto supports sending rewards through a catalog of digital gift cards and related reward options, which helps organizations accommodate different recipient preferences. This aligns with common requirements in rewards and incentives tools where flexibility of redemption is a key selection factor. Administrators can standardize reward types while still offering choice to recipients. This reduces the need to manage multiple reward vendors for basic recognition use cases.
Recognition program administration controls
The platform includes features to run structured recognition programs, such as setting budgets, defining reward amounts, and applying approval workflows. These controls help HR and managers maintain governance over spend and ensure consistency across teams. Centralized administration supports scaling recognition beyond ad hoc gifting. It also helps with auditability compared with manual gift card purchasing.
Designed for distributed teams
Guusto is built for sending rewards digitally, which supports remote and multi-location workforces without requiring physical fulfillment. Digital delivery reduces logistics overhead and speeds up recognition moments. This is useful for organizations that need to recognize employees, contractors, or frontline staff across many sites. It also supports use cases where recipients may not have corporate email access.
Limited talent management depth
While Guusto can support engagement and retention initiatives, it is not a full talent management suite. Organizations typically still need separate systems for performance reviews, goal management, succession planning, and learning management. If a buyer expects end-to-end talent workflows, Guusto may function only as an add-on recognition layer. This can increase integration and vendor management requirements.
Incentive analytics may be basic
Compared with platforms focused on complex incentive compensation or channel incentive management, Guusto is generally oriented toward recognition and spot rewards. Organizations needing advanced modeling, tiered incentive structures, or detailed ROI attribution may find the analytics and program design capabilities insufficient. Reporting may cover participation and spend but not deeper incentive optimization. This can matter for sales, partner, or multi-program incentive operations.
Reward availability varies by region
As with most gift card and reward marketplaces, reward brand availability and redemption options can vary by country and currency. Global organizations may need to validate coverage for all operating regions and ensure local compliance and tax handling. In some locations, recipients may have fewer relevant redemption choices. This can affect program consistency across international teams.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Free | $0 (create free account) | Create a free account to redeem rewards at 100+ merchants (web, mobile, print). Single-user accounts available; no subscription fee — customers only pay for the rewards they send. |
| Lite ("Crawl") | $150 / month | 1 Full Sender Seat + 250 Member Seats. Automate small milestone programs, bulk upload/send, schedule rewards, cancel unclaimed gifts. Includes "Start 30 Day Trial". |
| Essential ("Walk") | Sender seat: $4.00 / month; Recipient seat: $0.70 / month (page also shows $6.72/mo as a displayed per-seat summary) | Scale recognition with social feeds, leaderboards, automated draws, charity donations, swag/custom rewards, up to 5 workspaces. Minimum contract $200 / month (official FAQ: "minimum subscription cost of USD $200/mo for the Essential tier") — billed annually per FAQ. Includes "Start 30 Day Trial". |
| Premium ("Run") | Sender seat: $5.00 / month; Recipient seat: $1.00 / month (page also shows $6.72/mo as a displayed per-seat summary) | Enterprise-grade features: HRIS integrations, SSO, Microsoft Teams/SharePoint integration, TV/Kiosk display, global rewards, API, dedicated account manager. Minimum contract $500 / month (official FAQ: "minimum subscription cost of USD $500/mo for the Premium tier") — billed annually per FAQ. Contact sales for enterprise/custom pricing. |
Seller details
Guusto Inc.
Vancouver, BC, Canada
2016
Private
https://guusto.com
https://x.com/guusto
https://www.linkedin.com/company/guusto/