Heartbeat
Online community management software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$40 per month
Free Trial
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What is Heartbeat
Heartbeat is an online community management platform used to host and moderate member communities, typically for creators, coaches, and membership-based businesses. It provides spaces for discussions, member profiles, and content delivery, with options to run events and manage access. The product focuses on combining community interaction with lightweight course/content and event workflows in a single member experience.
Integrated community and content
Heartbeat combines discussion spaces with content delivery features so teams can avoid stitching together separate tools for posts and member resources. This supports common membership use cases such as onboarding content, recurring prompts, and resource libraries. For organizations that want a single destination for members, this reduces operational overhead compared with using separate community and course systems.
Member access and segmentation
The platform supports gated access to spaces and content, enabling different experiences for cohorts, tiers, or programs. This helps operators run multiple groups under one umbrella without duplicating the entire community. It also supports typical community administration needs such as member management and moderation workflows.
Events-oriented community workflows
Heartbeat supports running community events alongside discussions, which fits programs that rely on live sessions and recurring meetups. Keeping events and conversation in the same environment can improve continuity before and after sessions. This is useful for communities that prioritize engagement loops rather than one-off webinars.
Limited enterprise governance depth
Compared with platforms designed for large associations or enterprise communities, governance features such as advanced compliance controls, complex role hierarchies, and formal moderation audit requirements may be less extensive. Organizations with strict security, retention, or regulatory needs may require additional controls. Larger deployments may also need more formal admin tooling than creator-focused platforms typically provide.
Event production may be basic
While it supports community events, it may not replace dedicated event and webinar platforms for complex production needs. Use cases like multi-track virtual conferences, advanced registration logic, sponsor/exhibitor management, or broadcast-grade streaming often require specialized tooling. Teams running large-scale events may need integrations or parallel systems.
Integrations and extensibility constraints
Organizations that rely on deep integrations (CRM, marketing automation, data warehouse, SSO, or custom workflows) may find fewer native connectors than broader ecosystem platforms. If APIs, webhooks, or integration marketplaces are limited, automation can require manual workarounds. This can affect reporting, lifecycle messaging, and cross-system member management.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Starter | $49 per month (monthly) · $40 per month billed annually (17% savings) | 14-day free trial (no credit card). Up to 1,000 members; Discussions; Courses (Evergreen & Cohort); Events; Payments; Paid waitlists; Landing pages; Automated workflows; Documents; Match‑ups; Voice & Video Rooms (256 attendees, unlimited hours); Reporting & Analytics; Affiliate program management; Searchable member directory; Custom domain & brand colors; Weekly digest; Zapier, Zoom, Google Calendar integrations; Transaction fee: 3%. |
| Growth | $129 per month (monthly) · $108 per month billed annually (17% savings) | 14-day free trial (no credit card). Unlimited members; Lower transaction fees (2%); Email white‑labeling; Admin auto‑responder; Priority support (1 business day); API access; Conversion tracking (Facebook, Google); All Starter features included. |
| Business | Custom pricing (contact sales) | All Growth features plus: Fast‑tracked feature requests; Priority support (same day); Concierge onboarding; Branded mobile app (white‑label); Custom technical support; Custom analytics exports; Custom security & legal agreements; 1:1 onboarding; Transaction fee: 1%. |
Seller details
Heartbeat
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