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HighQ

Features
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Ease of management
Quality of support
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User industry
  1. Manufacturing
  2. Healthcare and life sciences
  3. Retail and wholesale

What is HighQ

HighQ is a legal collaboration and transaction management platform used to manage matter workspaces, deal rooms, and document-centric workflows. It is commonly used by law firms and in-house legal teams to coordinate due diligence, share documents securely, track tasks, and report on matter activity. The product combines secure file sharing, workflow automation, and configurable portals to support legal projects and transactions. HighQ is offered as part of Thomson Reuters’ legal technology portfolio.

pros

Strong legal collaboration workspaces

HighQ provides configurable matter and deal workspaces that centralize documents, tasks, calendars, and communications. This supports cross-functional collaboration between internal teams and external parties with controlled access. The workspace model fits transaction and matter-based work better than general-purpose content tools. It also helps standardize how teams run repeatable legal processes.

Granular security and permissions

HighQ includes role-based access controls and permissioning designed for multi-party legal collaboration. Teams can segment access by workspace, folder, document, and user group to support confidentiality requirements. This is useful for due diligence and other scenarios where different counterparties require different visibility. Auditability and controlled sharing reduce reliance on ad hoc email distribution.

Workflow and portal configurability

HighQ supports configurable workflows, templates, and portals that can be tailored to practice areas and transaction types. Legal teams can create standardized intake, review, and approval steps and reuse them across matters. This configurability helps organizations align the tool to existing operating models rather than forcing a single rigid process. Reporting dashboards can be set up to track activity and status across workspaces.

cons

Not a full CLM suite

HighQ supports contract-centric collaboration and document workflows, but it is not primarily positioned as an end-to-end CLM system for enterprise contracting. Organizations that need deep clause libraries, advanced obligation management, and full contract repository analytics may require additional tools or integrations. This can increase overall solution complexity for enterprise-wide CLM programs. Fit is often strongest for legal project and transaction workspaces rather than full contracting lifecycle automation.

Configuration requires admin effort

The platform’s flexibility typically requires thoughtful configuration, governance, and ongoing administration. Building consistent templates, permissions models, and workflows across teams can take time, especially in larger firms or global legal departments. Without standardization, different groups may implement workspaces inconsistently. This can affect reporting consistency and user experience.

Integration depth varies by stack

HighQ is commonly deployed alongside other legal and enterprise systems, but integration depth depends on the organization’s environment and implementation choices. Some integrations may require professional services or custom work to meet specific data and workflow needs. If key systems are not well integrated, users may duplicate data entry or manage parallel processes. This can limit automation benefits in complex enterprise scenarios.

Plan & Pricing

Plan Price Key features & notes
HighQ Essentials Custom pricing (contact sales) Essential security options (DRM is only included in Advanced); file storage & sharing; document management; social collaboration; solution templating; APIs, apps & add-ins; internal users and storage.
HighQ Advanced Custom pricing (contact sales) Everything in HighQ Essentials; configurable site dashboards; customizable content metadata; smart forms and data sheets; task assignment and tracking; shared team calendars.
HighQ Premium Custom pricing (contact sales) Everything in Essentials & Advanced; AI-based document analysis; data visualization; workflow automation; Optical Character Recognition (OCR) — OCR limited to 500,000 scanned pages per year.

Additional official notes (from Thomson Reuters HighQ pages):

  • Users & storage: Each internal user is allocated 1 GB of storage as standard. The Extranet option includes access for external users (5 external users per internal user license purchased with Extranet). Additional users and storage are available as add-ons.
  • Add-ons: HighQ Publisher, HighQ Document Automation, connectors/integrations, and other modules. The Thomson Reuters training site lists a 14-day free trial specifically for the HighQ Publisher add-on.
  • Purchasing: Pricing is not listed on the product pages; the site directs visitors to "Contact sales" or to request a free demo.

Seller details

Thomson Reuters
Toronto, Ontario, Canada
1851
Public
https://www.thomsonreuters.com/
https://x.com/thomsonreuters
https://www.linkedin.com/company/thomson-reuters/

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