Hitachi ID Identity Manager
Identity and access management (IAM) software
Password policy enforcement software
User provisioning and governance tools
Identity management software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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What is Hitachi ID Identity Manager
Hitachi ID Identity Manager is an identity and access management (IAM) platform focused on identity lifecycle management, access requests, and automated provisioning/deprovisioning across enterprise systems. It is typically used by IT and security teams to manage joiner/mover/leaver processes, enforce access policies, and support audit and compliance reporting. The product emphasizes workflow-driven access requests/approvals, connectors to common directories and business applications, and delegated administration for help desk and business owners.
Strong lifecycle provisioning workflows
The product supports joiner/mover/leaver processes with configurable workflows for access requests, approvals, and fulfillment. It is designed to automate provisioning and deprovisioning across multiple target systems rather than relying on manual ticket handling. This can reduce time-to-provision and improve consistency of access changes across directories and applications.
Delegated administration and self-service
Identity Manager includes capabilities for delegated administration so help desk staff and business administrators can perform controlled identity and access tasks. It also supports self-service access requests and password-related functions depending on deployment scope. These features can reduce IAM operational load while maintaining approval and policy controls.
Governance and audit support
The platform is built to track access requests, approvals, and changes for auditability. It supports policy-driven access management and reporting that can be used for compliance evidence and internal controls. This governance orientation aligns with organizations that need traceability across identity lifecycle events.
Implementation can be complex
Deployments typically require integration work across directories, HR sources, and multiple target applications. Workflow design, role modeling, and connector configuration can add project time and require specialized IAM expertise. Organizations with limited IAM engineering capacity may find rollout and ongoing changes resource-intensive.
UI and admin experience varies
Administrative and end-user experiences depend heavily on configuration and the specific modules implemented. Some organizations may need additional effort to tailor forms, workflows, and portals to match internal processes. This can make the out-of-box experience feel less streamlined than more prescriptive IAM offerings.
Not a full CIAM suite
Identity Manager is primarily oriented toward workforce identity lifecycle management and governance rather than consumer identity use cases. Organizations seeking native customer authentication features (e.g., large-scale registration, social login, progressive profiling) may need additional products or services. This can increase architectural complexity when both workforce IAM and customer IAM are required.
Plan & Pricing
Licensing models and support tiers (no public numeric pricing listed on vendor site):
- Subscription per User: Annual subscription (minimum three-year commitment). Commonly used for Bravura Identity (the product representing Hitachi ID Identity Manager), Bravura Pass, Bravura Privilege, and Bravura Safe. Pricing is volume-discounted and quoted by vendor.
- Perpetual per User: One-time perpetual license fee based on volume (commonly used for Bravura Identity and Bravura Privilege).
- Perpetual per System and Workstations: One-time perpetual license fee per managed system/workstation (used for Bravura Privilege).
Support tiers (described, not priced):
- Standard: entry support (Sev1 24x7; Sev2/3 12x5; web/phone/email; shared Customer Success Manager; training credits x2; 2 support contacts).
- Premium: higher SLA (99.99% availability, Sev1&2 24x7; dedicated Customer Success Manager; quarterly business reviews; health check; training credits x4; 8 support contacts).
Notes: The vendor site provides licensing model descriptions and support tier features but does not publish per-user or per-system prices; customers are directed to request a quote.
Seller details
Hitachi, Ltd.
Tokyo, Japan
1910
Public
https://www.hitachi.com/
https://x.com/Hitachi
https://www.linkedin.com/company/hitachi/
