HotelRunner
Channel management software
Hotel management software
Hospitality software
Hotel software
Hotel industry software
Room booking reviews software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$19.95 per month
Free Trial
Free version unavailable
Small
Medium
Large
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What is HotelRunner
HotelRunner is a cloud-based hospitality platform that combines channel management with property operations tools to help accommodation providers manage distribution and day-to-day workflows. It is used by hotels, hostels, B&Bs, and other lodging businesses to synchronize rates and availability across online sales channels and to support reservations and front-desk processes. The product also includes connectivity to multiple booking channels and supports integrations with other hospitality systems depending on the deployment.
Multi-channel inventory synchronization
HotelRunner focuses on keeping availability, rates, and restrictions aligned across connected booking channels to reduce overbookings and manual updates. This is a core requirement in the channel management segment and supports properties that sell across multiple OTAs and direct channels. Centralized updates can simplify revenue and distribution operations for small and mid-sized teams.
Broader hospitality operations coverage
In addition to channel management, HotelRunner includes operational capabilities commonly associated with hotel management software, such as reservation handling and front-desk workflows. This can reduce the need to stitch together separate tools for distribution and basic property operations. For properties that prefer a single vendor for core functions, this can simplify procurement and support.
Integration and connectivity approach
HotelRunner positions itself as a connectivity layer between properties and external booking/distribution partners. This can be useful for businesses that need to expand channel reach without building custom connections. The platform model also supports adding complementary tools via integrations where available.
Feature depth varies by module
Because HotelRunner spans channel management and property operations, some modules may not match the depth of best-of-breed tools in each sub-area. Teams with complex workflows (e.g., advanced automation, owner accounting, or enterprise revenue management) may need additional systems. Fit can depend heavily on property type and operational complexity.
Channel coverage requires validation
Channel managers differ in which OTAs, metasearch, and regional channels they support and how frequently they sync data. Prospective buyers typically need to confirm that required channels are available, certified, and support the needed rate/restriction logic. Connectivity details can materially affect day-to-day distribution performance.
Implementation and training effort
Deploying a platform that touches reservations, distribution, and operations can require configuration, mapping, and staff training. Data migration and process changes (e.g., rate plans, room types, policies) can take time, especially for multi-property setups. Smaller teams may need vendor or partner assistance during onboarding.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Essential — Manage | 0.75% per month* (minimum $19.95 USD / month) | Front desk (PMS), basic reporting, unlimited users, unlimited rooms, 50 rate plans. |
| Essential — Sell (Most popular) | 1.25% per month* (minimum $29.95 USD / month) | Channel manager, central reservation system, booking engine, content manager, metasearch, website, unlimited users & rooms, 50 rate plans. |
| Essential — Complete | 1.00% per month* (minimum $39.95 USD / month) | Includes all products in Manage and Sell; unlimited users, unlimited rooms, 50 rate plans. |
| Advanced — Automate / Explore / Complete | Contact sales / Talk to sales | Advanced products (Autopilot, Insights, Competition Analysis, Review Center, etc.). Requires an eligible Essential plan before subscribing. |
| Elite | Contact sales | Full suite + dedicated consultancy, tailored professional services, project management — custom/enterprise offering. |
Notes:
- Essential plans use a hybrid pricing model (minimum flat monthly fee plus a percentage-based fee applied if monthly realized booking revenue exceeds plan thresholds). See pricing page for examples and thresholds.
- Many Advanced/Elite products are available only by contacting sales and have custom pricing.
Seller details
HotelRunner
Istanbul, Türkiye
2011
Private
https://hotelrunner.com/
https://x.com/hotelrunner
https://www.linkedin.com/company/hotelrunner/
