Hudu
Client portal software
Document management software
Knowledge base software
Standard operating procedures software
IT asset management software
Document creation software
Password managers
Identity management software
Knowledge management software
IT documentation software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
Take the quiz to check if Hudu and its alternatives fit your requirements.
$27 per user per month
Free Trial
Free version unavailable
Small
Medium
Large
-
What is Hudu
Hudu is an IT documentation platform used primarily by managed service providers (MSPs) and internal IT teams to centralize client and internal documentation. It combines a structured knowledge base with asset documentation, password storage, and relationship mapping between organizations, contacts, systems, and configurations. The product is typically deployed as self-hosted software and supports integrations to pull in data from common IT tools to reduce manual documentation work.
Purpose-built for IT documentation
Hudu centers on documenting organizations, locations, contacts, assets, and configurations in a way that matches common IT service workflows. It supports linking related records (for example, a client to a site, to a network, to credentials) to make documentation navigable. This focus is more specialized than general client portal or generic knowledge base tools.
Self-hosted deployment option
Hudu is commonly deployed in a self-hosted model, which can help organizations that require tighter control over data residency and infrastructure. This can be important when documentation includes sensitive client details and credentials. Self-hosting also allows administrators to align backup, monitoring, and access controls with internal standards.
Integrations for data sync
Hudu provides integrations intended to synchronize documentation data from other IT systems, reducing duplicate entry. Typical use cases include importing asset inventories and keeping key records up to date. This helps teams maintain documentation accuracy as environments change.
Not a full ITSM suite
Hudu focuses on documentation, credentials, and related records rather than end-to-end service management. Organizations still typically need separate tools for ticketing, change management, and SLA reporting. Teams expecting a single system for service delivery and documentation may need additional integrations and process design.
Password management scope limits
While Hudu includes password storage for documentation workflows, it may not replace dedicated enterprise password managers in all scenarios. Advanced features such as broad consumer app ecosystems, extensive end-user vault workflows, or highly specialized privileged access controls may require separate products. This can matter for organizations with strict PAM requirements.
Administration and hosting overhead
Self-hosting introduces operational responsibilities such as patching, upgrades, monitoring, and database/application backups. Smaller teams without infrastructure capacity may find this adds ongoing effort compared with fully managed SaaS tools. Availability and performance depend on how the deployment is designed and maintained.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Hudu (core) | $30 per user/month (monthly) — $27 per user/month (paid annually; 10% discount) | Full product included (no additional fees), no user minimum, available hosted or self-hosted, unlimited companies, unlimited integrations, unlimited free "Share Portal" members, in-house support, Single Sign-On (SSO/SAML), robust REST API, 14-day free trial. Note: pricing shown in USD; switching between hosted/self-hosted via Hudu migration service incurs a one-time $199 fee. |
| Hudu Radar | $10 per company/month (monthly) — $9 per company/month (paid annually) | Automatic network discovery and device scans (~every 35 minutes), interactive network maps, automatic IPAM assignment, warranty tracking, licensing is per company/space/client, 14-day free trial. |
Seller details
Hudu Technologies, Inc.
Private
https://www.hudu.com/
https://x.com/hududocs
https://www.linkedin.com/company/hudu/
