Ideawake
Idea management software
Knowledge transfer software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$300 per month
Free Trial
Free version unavailable
Small
Medium
Large
- Public sector and nonprofit organizations
- Education and training
- Arts, entertainment, and recreation
What is Ideawake
Ideawake is an idea management platform used to collect, discuss, and prioritize improvement ideas from employees, customers, or partners. It supports structured campaigns, idea workflows, and reporting so teams can move from submission to evaluation and implementation. The product is typically used by innovation, continuous improvement, and operations teams that need a repeatable intake and governance process. It emphasizes configurable workflows and engagement features (such as voting and commenting) to support participation at scale.
Structured idea intake workflows
Ideawake supports capturing ideas through forms and routing them through defined stages such as review, evaluation, and implementation. This helps teams standardize how ideas are handled across departments and locations. Compared with more general collaboration tools, it is oriented around governance and traceability of ideas. The workflow approach also supports accountability by making status and ownership explicit.
Engagement and feedback mechanisms
The platform includes participation features such as commenting and voting to help surface high-interest ideas. These mechanisms can improve transparency by showing how ideas are being discussed and assessed. For organizations running recurring campaigns, engagement tools help maintain momentum without relying on ad hoc email threads. This is particularly useful when collecting input from large, distributed groups.
Campaigns and reporting support
Ideawake is designed for running time-bound or theme-based campaigns (for example, cost reduction or safety improvements). It provides reporting views that help administrators track pipeline volume, stage distribution, and outcomes. This supports program-level management and executive updates. The campaign model is a practical fit for continuous improvement and innovation programs that need repeatable cycles.
Limited product strategy tooling
Ideawake focuses on idea capture and evaluation rather than end-to-end product planning. Teams that need roadmapping, portfolio prioritization frameworks, and deep product delivery integrations may find gaps. In those cases, Ideawake often functions as an upstream intake channel rather than the system of record for product strategy. This can require additional tools to manage downstream planning and execution.
Knowledge transfer is indirect
While discussions and outcomes around ideas can create organizational learning, the product is not primarily a knowledge base or formal documentation system. Organizations looking for structured knowledge articles, versioned documentation, and robust search across curated content may need a dedicated knowledge management solution. Ideawake’s knowledge transfer value is strongest when tied to implemented ideas and lessons learned. It may be less suitable for broad, ongoing knowledge publishing needs.
Integration depth may vary
Idea management programs often require integrations with identity providers, collaboration suites, and work management tools. Depending on the organization’s stack, integration requirements can exceed what is available out of the box and may require configuration effort. If teams need complex automation across multiple systems, they should validate available connectors and API capabilities. This is especially important when moving approved ideas into delivery workflows.
Plan & Pricing
Licensing Plans (Step 1 - Licensing options):
| Plan | Price | Key features & notes |
|---|---|---|
| Flex | $500 / Month | Administrators: 1; Users: Unlimited; Groups: 10; Workflows: 1; Automations: 25 / month; Single Sign-On (SSO); Challenges; Multiple Communities. |
| Business | $300 - $2,250 / Month | Administrators: 5; Users: 50 - 2,500 (range indicated); Groups: 50; Workflows: 10; Automations: 500 / month; SSO; Challenges; Multiple Communities. |
| Enterprise | Contact Sales | Administrators: Unlimited; Users: Unlimited; Groups: Unlimited; Workflows: Unlimited; Automations: Unlimited; SSO; Challenges; Multiple Communities. |
Success & Support (Step 2 - Success & Support add-ons):
| Plan | Price | Key features & notes |
|---|---|---|
| Standard | $250 / Month | Administrator support (email); End user support (email); Continued success meetings (Annual); Knowledgebase access; Innovation specialist; Priority support. |
| Premium | $500 / Month | Administrator support (email); End user support (email); Continued success meetings (Quarterly); Knowledgebase access; Innovation specialist; Priority support. |
| Enterprise | $1,000 / Month | Administrator support (email + phone); End user support (email); Continued success meetings (Monthly); Knowledgebase access; Innovation specialist; Priority support. |
Notes: Pricing is presented on Ideawake's official pricing page as two-step configuration (licensing option + success/support add-on). Enterprise tiers require contacting sales or booking a demo.
