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iFax

Features
Ease of use
Ease of management
Quality of support
Affordability
Market presence
Take the quiz to check if iFax and its alternatives fit your requirements.
Pricing from
$12.49 per month
Free Trial
Free version
User corporate size
Small
Medium
Large
User industry
  1. Accommodation and food services
  2. Real estate and property management
  3. Healthcare and life sciences

What is iFax

iFax is an online fax software product that lets individuals and businesses send and receive faxes using mobile apps and a web interface instead of a physical fax machine. It supports workflows such as signing and faxing documents, managing fax numbers, and handling inbound faxes for teams that still need fax for compliance or partner requirements. The product emphasizes mobile-first faxing with options to scan from a phone, attach files, and route faxes to email or in-app inboxes.

pros

Mobile and web faxing

iFax provides iOS, Android, and web access so users can send and receive faxes without dedicated hardware. This supports common use cases like faxing from the field, remote work, and small offices that do not maintain phone lines. The mobile workflow (scan, attach, send) fits users who primarily operate from smartphones.

Document handling features

The product includes practical document utilities such as scanning, file attachments, and in-app document management for fax jobs. These features reduce reliance on separate scanning software for basic fax workflows. For teams that frequently fax forms, having capture and send in one tool can simplify day-to-day operations.

Supports multiple fax numbers

iFax offers the ability to provision and manage fax numbers, which can help separate departments or users. This is useful for organizations that need distinct inbound routing or want to keep personal and business faxing separate. It aligns with typical online fax requirements where numbers and inboxes are managed centrally rather than via devices.

cons

Limited enterprise telephony scope

iFax focuses on faxing rather than broader unified communications capabilities. Organizations looking for a single platform that combines calling, messaging, and contact-center style administration may need additional systems. This can increase vendor sprawl compared with suites that bundle fax with broader communications.

Integration depth varies

Online fax buyers often require deep integrations (for example, with identity providers, document management systems, or workflow tools). iFax supports common email and file-based workflows, but integration breadth and administrative controls may not match products designed primarily for large-scale IT-managed deployments. Teams should validate required APIs, SSO, and audit/reporting needs during evaluation.

Fax compliance requirements need validation

Industries such as healthcare and financial services may require specific compliance commitments, retention controls, and auditability. While iFax is used in regulated contexts, buyers should confirm the exact certifications, data residency options, and contractual terms needed for their environment. This is particularly important when fax content includes sensitive personal or medical information.

Plan & Pricing

Plan Price Key features & notes
Basic $12.49 per month 200 pages per month. (Price shown on iFax pricing page.)
Plus $24.99 per month 500 pages per month; includes 1 fax number; send & receive; HIPAA compliant; mobile & desktop apps.
Pro $34.99 per month (monthly) or $29.17 per month (when billed annually) Pro is labeled "Most Popular" on the pricing page; provides 1,000+ pages (programmable Fax API access and advanced features). Price details for Pro appear on iFax API & product pages.
Enterprise Contact Sales (Volume pricing) Commitment-based discounts; custom/volume plans (contact sales).

Seller details

iFax
Los Angeles, California, United States
2018
Private
https://www.ifax.biz/
https://x.com/iFaxApp
https://www.linkedin.com/company/ifax

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iFax

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