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Innago

Features
Ease of use
Ease of management
Quality of support
Affordability
Market presence
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Pricing from
Completely free
Free Trial unavailable
Free version
User corporate size
Small
Medium
Large
User industry
  1. Construction
  2. Banking and insurance
  3. Real estate and property management

What is Innago

Innago is a cloud-based property management software designed for landlords and small-to-midsize property managers to manage residential rentals. It supports listing and leasing workflows, tenant screening, online rent collection, maintenance tracking, and basic accounting/reporting. The product emphasizes self-service portals for tenants and owners and a streamlined setup for managing smaller portfolios rather than enterprise real estate and facilities use cases.

pros

End-to-end landlord workflows

Innago covers core operational workflows including marketing/listings, applications, tenant screening, lease execution, rent collection, and maintenance requests. This reduces the need to stitch together multiple point tools for day-to-day rental operations. It is oriented toward residential rental processes rather than corporate lease accounting or facilities management.

Online payments and portals

The platform includes online rent collection and tenant portals to submit payments and maintenance requests. These capabilities support recurring billing and improve communication and recordkeeping compared with manual collection methods. Payment and portal features are integrated into the same system used for leasing and property operations.

Accessible for smaller portfolios

Innago is structured for independent landlords and smaller property management teams that need a practical system without enterprise implementation overhead. Setup and day-to-day navigation are geared toward operational tasks (leases, tenants, work orders) rather than complex real estate portfolio analytics. This positioning can be a fit for organizations that do not require deep ERP-grade accounting or facilities modules.

cons

Limited enterprise lease accounting

Innago focuses on operational property management rather than specialized lease accounting and compliance workflows used for corporate reporting. Organizations needing advanced lease abstraction, accounting schedules, and audit-ready controls may find gaps. It is not positioned as a dedicated lease accounting system.

Not built for facilities management

Compared with real estate and facilities platforms, Innago’s maintenance tooling is oriented toward rental work orders and vendor coordination rather than full facilities management. Capabilities such as space management, capital planning, and complex asset lifecycle management are typically outside its scope. This can limit suitability for large owner-operators managing mixed-use corporate facilities.

HOA and holiday rental fit varies

While it can support common rental operations, Innago is not primarily designed for community association management or short-term/holiday property management. Features such as association-specific governance, assessments, and committee workflows, or short-stay channel management and turnover operations, may require additional tools. Buyers in those segments should validate requirements against the product’s current modules.

Plan & Pricing

Plan Price Key features & notes
Free $0.00 — Permanent (no setup fee, no monthly fee, no contract) All listed Innago product features are included at no cost to landlords: online rent payments, online lease signing, maintenance/work-order tracking, tenant communication, financial tracking & reporting, unlimited document storage, custom applications, integrations, mobile app, etc. Optional tenant-paid/transaction fees (per Innago pricing page): Applications & tenant screening: $30–$35 per report (paid by applicant unless landlord chooses to absorb); Income verification: $10; ACH payments: $2 per transaction (tenant-paid unless landlord absorbs); Credit/Debit card payments: 2.99% per transaction. Single business day funds delivery and automated debits available.

Seller details

Innago, LLC
Cincinnati, OH, USA
2017
Private
https://innago.com/
https://x.com/innago
https://www.linkedin.com/company/innago/

Tools by Innago, LLC

Innago

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