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iVend Point of Sale

Features
Ease of use
Ease of management
Quality of support
Affordability
Market presence
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Pricing from
$1,200 per month
Free Trial unavailable
Free version unavailable
User corporate size
Small
Medium
Large
User industry
  1. Retail and wholesale
  2. Manufacturing
  3. Healthcare and life sciences

What is iVend Point of Sale

iVend Point of Sale is retail point-of-sale software used to run checkout, returns, promotions, and customer transactions across one or more stores. It is typically used by specialty and multi-store retailers that need POS integrated with inventory, customer management, and back-office retail operations. The product is commonly deployed with an on-premises or hybrid architecture and supports integrations with retail ERP and other enterprise systems. It is positioned for retailers that require centralized control across locations rather than a lightweight, single-device POS.

pros

Multi-store retail operations support

The product is designed for chain and multi-location retail scenarios, including centralized configuration and store-level execution. It supports common retail workflows such as exchanges/returns, promotions, and customer transactions across stores. This makes it a fit for retailers that need consistent processes across locations rather than a simple single-register setup.

Back-office and inventory alignment

iVend POS is typically implemented with inventory and back-office retail functions that go beyond basic checkout. It supports workflows that require tighter coordination between POS, stock, and pricing/promotion rules. This can reduce reliance on separate tools for store operations when compared with POS products focused mainly on front-of-house checkout.

Enterprise integration orientation

The product is often selected in environments where integration to broader enterprise systems is required. It is commonly associated with integration patterns used in larger retail IT stacks (for example, ERP and centralized reporting). This orientation can be beneficial for retailers standardizing processes across multiple systems.

cons

Implementation complexity and effort

Compared with app-first POS tools, iVend deployments can require more planning, configuration, and IT involvement. Multi-store rollouts and integrations typically add project time and cost. This can be a limitation for small retailers that want a quick, self-serve setup.

Less suited to micro-merchants

Retailers with a single location and minimal operational requirements may find the product’s feature set and administration heavier than necessary. If the business does not need centralized controls, advanced inventory workflows, or enterprise integrations, the operational overhead may outweigh the benefits. In those cases, simpler POS products may be easier to adopt.

Ecosystem varies by region

Available integrations, payment options, and local partner coverage can vary depending on country and deployment model. This can affect hardware choices, payment processing, and the speed of support escalation. Buyers often need to validate local availability during evaluation.

Plan & Pricing

Pricing model: Subscription (per-device and per-concurrent-user monthly licensing)

List pricing (standard):

  • iVend POS / iVend Mobile POS: $180 USD per device per month.
  • iVend Cloud user (concurrent): $95 USD per user per month.

Minimum contract / minimum paid cost:

  • Minimum monthly contract value is $1,200 USD per month net to CitiXsys.

Commitment & discounts:

  • Minimum 12-month commitment from date of initial purchase.
  • Annual payment: 10% discount.
  • 3-year upfront prepay: 15% discount; 3-year commitment paid monthly: 7% discount.

Volume discounts (apply to first order only):

  • 10 to 20 POS: 10% discount
  • 21 to 50 POS: 20% discount
  • 51 to 100 POS: 30% discount
  • 101 to 250 POS: 40% discount
  • 251+ POS: 50% discount

Other licensed fees & options (from vendor docs):

  • API access to connect iVend Cloud with a third-party system: $200 USD per month per system.
  • QA/test environment on iVend Cloud: $550 USD per month or 10% of overall iVend monthly license fee (whichever is higher).
  • Demo environment (partner-purchased): $350 USD per month (includes 2 Stores + 2 POS + 2 Management Console Users).

Notes / limitations:

  • iVend Cloud replaced previous subscription/perpetual pricing; pricing above reflects iVend Cloud licensing.
  • There is no limit on the number of iVend stores and "licensing for the iVend store will remain free regardless of the number required" (store objects free, POS/user licenses are paid).
  • Licenses cannot be reduced during the minimum contractual period and cannot be cancelled during that period.
  • The vendor page also notes an alternative per-month price point (POS $250/mo and user $150/mo) that applies when the contractual period is less than one year (per the vendor documentation).

Seller details

iVend Retail (a division of CitiXsys Americas, Inc.)
New York, NY, USA
2002
Private
https://www.ivend.com/
https://x.com/iVendRetail
https://www.linkedin.com/company/ivend-retail/

Tools by iVend Retail (a division of CitiXsys Americas, Inc.)

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iVend Point of Sale

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