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IXON Cloud

Features
Ease of use
Ease of management
Quality of support
Affordability
Market presence
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Pricing from
€150 per month
Free Trial unavailable
Free version
User corporate size
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User industry
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What is IXON Cloud

IXON Cloud is an industrial IoT platform focused on securely connecting, remotely accessing, and managing machines and edge devices in the field. It is used by machine builders and industrial service teams to monitor equipment, perform remote troubleshooting, and manage fleets of connected assets. The platform combines secure remote access (VPN-style connectivity), device onboarding and management, and data collection for dashboards and alerts. It is typically deployed as a vendor-managed cloud service with optional edge gateways to connect industrial networks and PLCs.

pros

Secure remote access workflows

IXON Cloud centers on secure remote connectivity to machines for service and troubleshooting. It supports controlled user access and session-based remote access patterns that fit industrial support teams. This emphasis can reduce reliance on ad-hoc remote access tools and helps standardize how technicians connect to equipment.

Industrial device onboarding focus

The product is designed around connecting industrial assets via gateways and managing them as a fleet. It provides device-level administration functions that align with machine-builder use cases (e.g., managing customer sites and installed machines). This focus can be more directly applicable to OEM and field-service scenarios than general-purpose analytics-first platforms.

Integrated monitoring and dashboards

IXON Cloud includes data collection and visualization features for basic monitoring use cases. Users can build dashboards and set up notifications to support operational visibility and service-level response. For organizations that want device management plus lightweight analytics in one tool, this reduces the need to assemble multiple products.

cons

Limited advanced analytics depth

Compared with analytics-specialist platforms, IXON Cloud’s analytics capabilities are typically oriented toward operational monitoring rather than advanced modeling. Organizations needing complex time-series analysis, large-scale data science workflows, or broad observability across heterogeneous IT stacks may require additional tools. This can increase integration effort for analytics-heavy programs.

Industrial scope over general IoT

The platform is primarily oriented to industrial machines, OEMs, and remote service scenarios. Teams building consumer IoT products or highly customized IoT applications may find the abstractions and workflows less aligned with their needs. Broader application enablement may require more custom development outside the platform.

Ecosystem and extensibility constraints

As a managed platform with defined device and connectivity patterns, extensibility depends on supported integrations and APIs. If an organization requires deep customization of data pipelines, identity integration, or multi-cloud deployment patterns, it may face constraints relative to more general-purpose platforms. Buyers should validate connector availability and API coverage for their specific stack.

Plan & Pricing

Remote Access Cloud

Plan Price Key features & notes
Free Free — Always free of charge IXON Cloud Core (ISO-27001/27017/27701 certified infrastructure), fleet management & map view, unlimited users & machines, 2FA, SSO (Microsoft/Google), DirectVPN, EasyControl (VNC/HTTP), 10GB file storage, IXON smartphone app, basic support.
Plus On request — Contact us Adds advanced user & device management, data logging to 3rd-party MQTT, remote firmware upgrades, service logbook, connection monitoring & alerting, temporary access, access request & approval, custom fields, LiveView, more (pricing page lists this tier as "On request").
Enterprise On request — Contact us Custom/enterprise capabilities (contact sales).

Machine Insights Cloud

Plan Price Key features & notes
Live €150 per month (listed on pricing page) IXON Cloud Core + live data visualisation (widgets), alarms & notifications, scheduled reports, historical data logging & storage (tiered amounts), managed metrics & JSON storage. (Pricing page shows €150/month for one Machine Insights tier; other tiers are listed as "On request").
PoC On request — Contact us Additional historical data/storage capacity tiers and API/App Engine access vary by plan.
Launch On request — Contact us See pricing page for feature breakdown per tier.
Growth On request — Contact us See pricing page for feature breakdown per tier.
Mature On request — Contact us See pricing page for feature breakdown per tier.

Service Portal Cloud

Plan Price Key features & notes
Standard €300 per month (listed on pricing page) IXON Cloud Core + white labeling, custom domain, document manager, homepages, asset modeling, hierarchical user groups, basic Service Portal features.
Plus On request — Contact us Expanded Service Portal features; listed as "On request" on pricing page.
Enterprise On request — Contact us White-labeled smartphone app publication, legal (custom ToU/privacy), external IAM, App Engine and integrations at enterprise scale; contact sales.

Notes & caveats (from official pricing page):

  • The pricing page shows specific amounts for some tiers (€150/month and €300/month) and marks many tiers as "On request / Contact us.".
  • The FAQ on the same official page states that payment on a monthly basis is not available; billing is possible only quarterly or yearly and the minimum contract period is 1 year. Treat the displayed "/month" labels as the monthly equivalent; actual billing/commitment options are quarterly/annual per the FAQ.
  • Storage upgrade packs are available (50GB, 140GB, 1TB, 4TB) per the pricing page.

Seller details

IXON B.V.
Boxmeer, Netherlands
Private
https://www.ixon.cloud/
https://x.com/ixoncloud
https://www.linkedin.com/company/ixon-cloud/

Tools by IXON B.V.

IXON Cloud

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