Kintone
CRM software
No-code development platforms
Database as a service (DBaaS) providers
Desktop database software
Workflow management software
Warehouse management software
Inventory control software
Application development software
Rapid application development (RAD) software
Database software
Process automation software
Inventory management software
Serial number database software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$24 per user per month
Free Trial
Free version unavailable
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What is Kintone
Kintone is a cloud-based no-code/low-code platform for building custom business applications on top of a structured data model with forms, views, and workflow. Teams use it to replace spreadsheets and email-based processes with shared apps for tracking records such as requests, projects, customers, inventory, and approvals. The product combines an app builder, record database, permissions, and process management, with optional customization via JavaScript/CSS and integrations through APIs. It is commonly adopted by operations, IT, and departmental teams that need configurable internal systems without full custom software development.
Extensibility via APIs and plugins
Kintone provides REST APIs and supports customization using JavaScript/CSS for UI and behavior changes. An ecosystem of plugins and integration options helps connect Kintone apps to external systems and automate data movement. This enables teams to start with no-code configuration and extend to low-code when requirements exceed built-in capabilities.
Flexible app and data modeling
Kintone lets users create apps with configurable fields, forms, and views to manage structured records without writing code. This supports a wide range of internal use cases (e.g., request intake, asset tracking, inventory lists, and lightweight CRM-style pipelines) from the same platform. The underlying record-centric model makes it easier to standardize data entry and reporting compared with spreadsheet-based workflows.
Workflow and permissions controls
The platform includes process management features such as status-based workflows, assignments, and approvals. Role- and group-based permissions help control who can view, edit, or administer apps and records. These controls are useful for cross-functional processes where auditability and controlled handoffs matter.
Not a full CRM suite
While Kintone can be configured for contact and deal tracking, it does not natively provide the depth of sales-specific functionality found in dedicated CRM products (e.g., advanced forecasting, sales engagement, and specialized pipeline analytics). Organizations often need additional configuration, add-ons, or integrations to match common CRM expectations. This can increase implementation effort for sales-centric deployments.
Advanced automation can require coding
Built-in workflow and notifications cover many approval and routing scenarios, but complex automations (multi-app orchestration, conditional logic at scale, or sophisticated integrations) may require JavaScript customization or external automation tools. Teams without technical resources can face limits when processes become more complex. Governance is also needed to manage custom code and plugin dependencies over time.
Warehouse and inventory depth limited
Kintone can track inventory records and serial numbers through custom apps, but it is not a specialized warehouse management system with native capabilities such as wave picking, advanced replenishment, slotting, or carrier/shipping execution. Companies with high-volume fulfillment or complex warehouse operations may need a dedicated WMS and use Kintone as a front-end tracker or exception-management layer. Data accuracy and process rigor depend heavily on how the apps are designed and enforced.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Standard (All features included) | $24 per user/month (minimum 5 users — $120/month) | No-code application building, Enhanced Process Management, Collaboration Suite, Open API (REST API, Webhooks), 900 apps, 300 spaces, 50,000 records/app, 10,000 API calls/day, 5GB/user storage, granular permissions, mobile apps. Source: Kintone pricing page (en-US). |
| Enterprise / Kintone Custom | Custom pricing — contact sales | Advanced customization and professional services (Kintone Custom); region-specific packaging and deployment options. Official Kintone pages reference a "Kintone Custom" offering and recommend contacting sales for tailored deployments. |
Seller details
Cybozu, Inc.
Chuo City, Tokyo, Japan
1997
Public
https://kintone.com/
https://x.com/kintone
https://www.linkedin.com/company/kintone/
