Kylas Sales CRM
CRM software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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US$175/month (billed annually) — (India site shows INR 12,999/month) per month
Free TrialFree version
Small
Medium
Large
- Agriculture, fishing, and forestry
- Real estate and property management
- Construction
What is Kylas Sales CRM
Kylas Sales CRM is a cloud-based customer relationship management platform focused on managing leads, contacts, accounts, and sales pipelines. It is primarily used by small and mid-sized sales teams to track deal progress, standardize sales processes, and report on sales activity. The product emphasizes configurable pipelines, activity tracking, and built-in reporting, with optional telephony and messaging integrations for sales execution.
Sales pipeline and activity tracking
Kylas provides core CRM objects and workflows for lead-to-deal management, including customizable pipelines and stage-based tracking. It supports task and activity logging to help teams maintain follow-ups and visibility into rep actions. This aligns well with common SMB sales operations that need structured pipeline hygiene without extensive implementation work.
Built-in reporting and dashboards
The platform includes standard sales reports and dashboards for pipeline, activity, and performance monitoring. Teams can use these views to review stage conversions, forecast-related pipeline metrics, and rep productivity signals. For organizations that do not want to assemble reporting from multiple tools, the out-of-the-box analytics reduces setup effort.
Integrations for sales execution
Kylas supports integrations commonly used by sales teams, such as email connectivity and telephony/communication options (availability can vary by plan and region). These integrations help centralize call and email context alongside CRM records. This can reduce tool switching for reps and improve data completeness in the CRM.
Less suited for complex enterprises
Kylas is oriented toward SMB and mid-market sales use cases rather than highly complex enterprise CRM programs. Organizations that require extensive multi-entity governance, advanced territory management, or deep platform customization may find constraints. Larger deployments may also expect broader administrative controls and ecosystem depth than SMB-focused CRMs typically provide.
Marketing automation depth varies
While Kylas covers sales execution and pipeline management, end-to-end marketing automation capabilities are not its primary focus. Companies that need advanced campaign orchestration, multi-touch attribution, or sophisticated lead nurturing may require additional tools. This can increase integration and data synchronization work across systems.
Ecosystem and extensions may be smaller
Compared with long-established CRM platforms, the breadth of third-party apps, prebuilt industry templates, and implementation partners can be more limited. This may affect how quickly teams can adopt niche integrations or specialized workflows. Buyers should validate required integrations and available support resources during evaluation.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Embark | Free | Free edition; Unlimited users; Limited customization & features; 1,000 records (non-expandable); 5 GB file storage (non-expandable). |
| Elevate | US$175 per month (billed annually) — also shown as INR 12,999 per month (local India pricing) | Growth plan with Unlimited users; 100,000 records (expandable); 100 GB storage (expandable); offers quarterly/half-yearly/annual billing options; 7-day free trial (no credit card required). |
| Exceed | Custom pricing / Contact sales | Enterprise/custom plan including phone support and account manager; 1,100,000 records (adjustable) and larger storage; pricing provided on request. |
Notes on add-ons (official site lists both USD and INR variants):
- Email Templates: US$12/month (or INR 500/month)
- Workflows: US$12/month (or INR 500/month)
- Additional Records (20,000): US$12/month (or INR 500/month)
- Custom Fields: US$12/month (or INR 200/month)
- Additional File Storage (per 20GB): US$8/month (or INR 300/month)
- Email tracking: US$20/month (or INR 800/month)
- Goals: US$60/month (or INR 2,500/month)
- Security add-on (IP restriction & 2FA): US$50/month (or INR 2,500/month)
- BI & Analytics connector: US$60/month (or INR 5,000/month)
- Account Manager / support and onboarding services quoted separately (one-time/recurring fees listed on site).
Seller details
Kylas
Pune, India (Unsure)
Private
https://www.kylas.io/
https://x.com/kylascrm
https://www.linkedin.com/company/kylas/
