Laserfiche
Cloud content collaboration software
Document management software
Enterprise content management (ECM) systems
OCR software
Online form builder software
Accounts payable automation software
Business process management software
Digital process automation (DPA) software
Document scanning software
Accounting & finance software
Process automation software
Business process mapping software
Compliance software
Contact management software
Document control software
Enterprise automation software
Process designer software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$53 USD per user per month
Free Trial unavailableFree version unavailable
Small
Medium
Large
- Education and training
- Real estate and property management
- Public sector and nonprofit organizations
What is Laserfiche
Laserfiche is an enterprise content management (ECM) and workflow automation platform used to capture, organize, secure, and route documents and records. It supports document management, OCR-based capture, electronic forms, and configurable workflows for departments such as finance, HR, legal, and operations. The product is commonly deployed to standardize content-centric processes (for example, invoice handling, onboarding, and records retention) with auditability and governance controls. It is available in cloud and self-managed deployment options depending on edition and customer requirements.
Broad ECM plus workflow
Laserfiche combines document management, records management, capture/OCR, forms, and workflow automation in one platform. This reduces the need to integrate multiple point tools for content storage, routing, and approvals. It fits organizations that want a single system to manage both content and process steps across departments.
Configurable forms and routing
The platform includes tools to build electronic forms and route submissions through approval workflows. Teams can standardize intake processes (requests, HR forms, vendor onboarding) and connect them to document repositories. This supports consistent data capture and reduces reliance on email-based handoffs.
Governance and audit controls
Laserfiche is designed for controlled document access, retention, and audit trails, which supports regulated or policy-driven environments. Centralized permissions and logging help administrators demonstrate who accessed or changed content. These controls are relevant for records-heavy organizations that need defensible compliance practices.
Administration can be complex
Because Laserfiche spans ECM, capture, and automation, configuration and ongoing administration can require specialized skills. Organizations often need dedicated administrators to manage metadata models, security, retention rules, and workflow logic. This can increase implementation time compared with simpler file-sharing or basic document repositories.
AP automation is not standalone
While it can support invoice capture and approval workflows, accounts payable automation typically depends on how the solution is configured and integrated with ERP/accounting systems. Out-of-the-box capabilities may not cover all AP needs such as complex matching, supplier portals, or deep ERP-specific validations. Buyers may need additional integration work or partner solutions for end-to-end AP processing.
Integrations vary by environment
Integration options and feature availability can differ between cloud and self-managed deployments and by licensing/edition. Some organizations may need middleware, custom development, or partner connectors to integrate with line-of-business systems. This can add cost and create dependencies when compared with products that provide more uniform prebuilt integrations.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Starter | $53 per user/month (billed annually) | Starts at 1 cloud user. Includes bulk import, full-text search, customizable metadata, Microsoft 365 integration; simultaneous editing, versioning, external sharing; fine-grained access controls, redactions, offline mobile access. |
| Professional | $73 per user/month (billed annually) | Starts at 5 cloud users. Everything in Starter plus Laserfiche AI (Smart Fields, Smart Chat, Document Summarization), workflow & approval automation, process template library, task management, rules management, electronic forms, auto-classify/auto-file, process reporting. |
| Business | $93 per user/month (billed annually) | Starts at 25 cloud users. Everything in Professional plus expanded AI quotas, records lifecycle management, automated retention, advanced audit trail reporting, legal holds, watermarks, public content hosting, bulk user management. |
Note: The Laserfiche site directs inquiries for Self-Hosted (Laserfiche 12) pricing to request a demo/contact sales (self-hosted pricing not published on the English pricing page).
Seller details
Laserfiche
Long Beach, CA, USA
1987
Private
https://www.laserfiche.com/
https://x.com/laserfiche
https://www.linkedin.com/company/laserfiche/
