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lemlist

Features
Ease of use
Ease of management
Quality of support
Affordability
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Pricing from
$63 per user per month
Free Trial
Free version unavailable
User corporate size
Small
Medium
Large
User industry
  1. Information technology and software
  2. Media and communications
  3. Professional services (engineering, legal, consulting, etc.)

What is lemlist

lemlist is a sales engagement platform used to run outbound prospecting sequences across email and other channels. It supports personalization at scale, campaign scheduling, and team workflows for sales development and small-to-mid-sized sales teams. The product also includes deliverability-focused features (such as warm-up and sending controls) and integrates with common CRMs and lead sources to manage outreach activity.

pros

Multi-step outbound sequencing

lemlist supports building automated outreach sequences with steps, delays, and conditional logic to standardize outbound execution. Users can manage campaigns, templates, and follow-ups from a single workspace. This fits teams that need repeatable outbound motions without adopting a full CRM as the primary system of record.

Personalization and templating tools

The platform provides tools to personalize emails at scale using dynamic fields and reusable templates. It supports campaign-level organization and team collaboration around messaging. This helps sales teams run structured A/B-style messaging iterations and maintain consistency across reps.

Deliverability-oriented capabilities

lemlist includes features aimed at improving email deliverability, such as warm-up and controls that influence sending behavior. It also provides reporting to monitor campaign performance and email outcomes. These capabilities are relevant for teams that rely heavily on cold email and need operational controls beyond basic email marketing tools.

cons

Not a full CRM

lemlist focuses on outreach execution rather than end-to-end CRM functionality like opportunity management, forecasting, and complex account hierarchies. Many organizations still need a separate CRM for pipeline governance and reporting. This can add integration and data hygiene requirements to keep systems aligned.

Outbound calling depth varies

While it can support multi-channel engagement, organizations that require advanced outbound call tracking (deep telephony features, call routing, and contact-center style controls) may find the calling layer less comprehensive than dedicated calling platforms. Teams should validate call logging, recording, and analytics needs against their requirements. Calling capabilities may also depend on integrations and regional telephony constraints.

Deliverability requires ongoing setup

Email deliverability outcomes depend on domain configuration, list quality, and sending practices, which the product cannot fully automate. Teams may need to invest time in DNS setup, inbox placement monitoring, and ongoing list management. This can be a barrier for smaller teams expecting a plug-and-play experience.

Plan & Pricing

Plan Price Key features & notes
Email Pro From $63 /user /mo (billed yearly; "Yearly -20%") 3 email senders/user; 200 free enrichment credits/month; unlimited email follow-ups; 600M+ leads database; AI personalization; CRM integrations & API; Deliverability hub & lemwarm included. Source: official pricing page.
Multichannel Expert From $87 /user /mo (billed yearly; "Yearly -20%") Everything in Email Pro plus 5 email senders/user; 400 free enrichment credits/month; LinkedIn automation; WhatsApp automation (add-on); built-in call dialer & VoIP integrations; manual task steps; unified multichannel inbox; use lemlist from Gmail & LinkedIn. Listed as "MOST POPULAR" on pricing page.
Enterprise Custom pricing — contact sales Everything in Multichannel Expert plus ≥5 email senders/user; ≥400 free enrichment credits/mo; use lemlist from your CRM; custom user roles & permissions; dedicated account manager; SSO/SAML; 1:1 onboarding; priority support. Enterprise is custom-priced and (per help center) billed annual only with a 5-seat minimum.

Add-ons (official site-listed):

  • WhatsApp Automation: $20 /mo /user.
  • New phone number: $15 /mo /number.
  • Claap AI meeting agent: $60 /mo /user.
  • Additional email sender: $9 /mo /sending email.
  • Add domains & mailboxes: $4–$8 /mo (per domain/mailbox as shown).
  • Extra deliverability protection (advanced warm-up): $20 /mo /user.
  • Data & lead generation credits: rechargeable credits where 1 credit = $0.01; verified emails: 5 credits/email (example 1k credits = $10).

Notes:

  • Pricing page displays "Start a 14-day free trial" (Multichannel Expert trial) and shows per-user monthly prices "From $63" and "From $87" which are the yearly-billed rates after the 20% annual discount. (All plan details and add-on prices taken from the vendor's official pricing page.)

Seller details

Lemlist SAS
Paris, France
2018
Private
https://lemlist.com
https://x.com/lemlist
https://www.linkedin.com/company/lemlist/

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