LimeCall
Lead capture software
Demand generation software
Lead generation software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$25 per month
Free Trial
Free version unavailable
Small
Medium
Large
- Arts, entertainment, and recreation
- Information technology and software
- Accommodation and food services
What is LimeCall
LimeCall is a lead capture and callback automation platform that helps businesses convert website visitors into phone conversations. It provides click-to-call and scheduled callback widgets, routing rules, and call tracking to connect prospects with sales or support teams. The product is typically used by SMB and mid-market teams that rely on inbound web traffic and phone-based qualification. It differentiates through web-to-phone conversion features (instant callback and scheduling) rather than being a full CRM or outbound prospecting database.
Website callback capture widgets
LimeCall focuses on converting web visitors into leads via click-to-call and callback request widgets. This supports use cases where prospects prefer phone contact over forms or chat. The callback flow can reduce drop-off compared with asking visitors to wait on hold or submit a generic form.
Call routing and scheduling
The platform includes routing logic to connect callers to the right team member based on rules such as availability or business hours. Scheduled callbacks support qualification workflows where immediate pickup is not possible. These capabilities help teams operationalize inbound lead handling without building custom telephony logic.
Call tracking and attribution
LimeCall provides call tracking features that help teams measure which web sources and campaigns drive phone leads. This supports demand generation reporting where phone calls are a primary conversion event. The data can be used to optimize landing pages and paid campaigns around call outcomes.
Not a full CRM suite
LimeCall is primarily designed for capturing and routing phone leads rather than managing the full sales lifecycle. Teams typically still need a CRM for pipeline management, forecasting, and account-level reporting. Organizations expecting an all-in-one sales platform may find the scope limited.
Limited outbound prospecting depth
Compared with tools centered on outbound lead generation, LimeCall does not position itself as a contact database or sales engagement system. It is better suited to inbound conversion than building lists, enriching contacts, or running multi-channel outbound sequences. Companies with outbound-heavy motions may need additional systems.
Telephony dependencies and fit
Callback and call tracking value depends on call volumes, agent availability, and how the business handles phone conversations. Teams without consistent phone coverage can see missed connections or delayed follow-up. International calling requirements, number provisioning, and compliance needs may require validation during implementation.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Starter | $35 per month (monthly view shown on official pricing page). The page also displays $25/month in a second section (likely the billed-annually view). | 75 phone callbacks/mo; 3 user license; Unlimited call operators; Unlimited domains; 14-day free trial (no credit card required). |
| Pro | $149 per month (monthly view shown). The page also displays $99/month in a second section (likely the billed-annually view). | Up to 200 phone callbacks/mo; Unlimited leads & web calls; Unlimited users; advanced routing, HubSpot integration, analytics. |
| Business | $499 per month (monthly view shown). The page also displays $4,999 in a second section (the listing is inconsistent on the page); site also indicates custom/enterprise pricing and to contact sales. | Everything in Pro plus Single Sign-On, SLAs, advanced routing rules, dedicated success manager, onboarding; enterprise features and custom pricing. |
Notes: LimeCall’s pricing page includes a toggle for “Billed monthly / Billed annually” and the page displays multiple sets of prices (e.g., $35/$149/$499 and $25/$99/$4999). The Business/Enterprise pricing is indicated as custom in places and the site instructs to contact sales for countries not listed. Outgoing SMS/phone call rates are separate and billed pay-as-you-go (see vendor "Outgoing rates" / "Rates" pages).
