Livongo
Disease management software
Health care credentialing software
Health care software
Health care operations software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$64.99 per month
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Free version
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What is Livongo
Livongo is a digital chronic condition management program that combines connected devices, a mobile experience, and remote coaching to support people managing conditions such as diabetes, hypertension, and weight-related risks. It is typically offered through employers and health plans and is used by members and care teams to track biometrics, receive guidance, and escalate to clinical support when needed. The product is positioned as a multi-condition platform that integrates device data and behavior-change workflows rather than a point solution for a single condition.
Multi-condition program coverage
Livongo supports multiple chronic condition programs under a single platform approach, which can reduce the need to deploy separate tools per condition. This structure fits employer and payer use cases that want one member experience across conditions. It also supports cross-condition engagement workflows when members have comorbidities.
Connected device data capture
The offering is known for incorporating connected devices (for example, glucose monitoring) to capture readings with less manual entry. Automated data capture can improve timeliness of insights and reduce data gaps compared with app-only tracking. Device-driven workflows also enable threshold-based outreach and coaching triggers.
Coaching and escalation workflows
Livongo includes human coaching and structured outreach workflows to support behavior change and adherence. This can help organizations operationalize member engagement beyond passive dashboards. Escalation paths can route members to higher-touch support based on readings or risk signals.
Not credentialing-focused software
Despite being used in healthcare contexts, Livongo is not primarily designed for provider credentialing, privileging, or enrollment workflows. Organizations seeking credentialing automation (document collection, primary source verification, payer enrollment tracking) typically need a dedicated credentialing system. Any credentialing-related needs are likely handled outside the product.
Limited provider operations breadth
Livongo is oriented toward chronic disease program delivery rather than end-to-end provider operations such as scheduling, billing, or EHR-native care management. Provider organizations may need additional systems for clinical documentation, revenue cycle, and broader care coordination. Integration requirements can increase implementation effort in complex environments.
Availability tied to sponsors
Access is commonly mediated through employers, health plans, or other sponsoring organizations rather than direct-to-consumer purchase in all cases. This can limit adoption for individuals whose sponsor does not offer the program. Program configuration and eligibility rules may vary by sponsor, affecting consistency across populations.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Condition Management (employer/health plan-funded) | $0 to eligible members (employer/health plan pays) | Diabetes, Hypertension, Weight Management, Diabetes Prevention programs; connected devices shipped at no cost to eligible members; unlimited test strips/lancets; expert coaching and 24/7 member support; eligibility required through participating employer or health plan. |
| Livongo Family Care Plan (individual subscription) | $64.99 per month (minimum 3-month commitment) | Consumer-facing subscription that includes a Livongo blood glucose meter, access to an expert coach, and unlimited test strips & lancets. |
Notes: Pricing for enterprise purchasers (employers/health plans) or per-member-per-month (PMPM) fees is not publicly disclosed on Teladoc/Livongo official sites and therefore not included.
Seller details
Teladoc Health, Inc.
Purchase, New York, USA
2002
Public
https://www.teladoc.com/
https://x.com/teladochealth
https://www.linkedin.com/company/teladoc-health/
