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LoopUp

Features
Ease of use
Ease of management
Quality of support
Affordability
Market presence
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Pricing from
$15 per user per month
Free Trial unavailable
Free version
User corporate size
Small
Medium
Large
User industry
  1. Professional services (engineering, legal, consulting, etc.)
  2. Media and communications
  3. Banking and insurance

What is LoopUp

LoopUp is a cloud-based audio conferencing and remote meetings service designed for business users who need scheduled or ad-hoc conference calls. It provides dial-in and call management features, with options to integrate with common enterprise collaboration tools and calendars. The product emphasizes operator-free conferencing workflows and host controls intended to reduce time spent managing call logistics.

pros

Operator-free conferencing workflow

LoopUp supports self-service conference setup and joining without requiring an operator. Hosts can start and manage calls using web controls, which can reduce reliance on manual coordination. This fits teams that run frequent client or internal conference calls and want consistent processes.

Host controls and call management

The service provides host-level controls for managing participants during audio meetings. Typical controls include identifying participants and managing the call in real time from a web interface. These capabilities help structured meetings where moderation and attendance tracking matter.

Business-focused conferencing use cases

LoopUp is positioned around business conferencing rather than consumer calling. It supports scheduled meetings and recurring conference use cases common in professional services and enterprise environments. This focus can be a better fit than tools optimized primarily for chat-first collaboration or developer-centric communications APIs.

cons

Audio-first product orientation

LoopUp is primarily known for audio conferencing, so organizations seeking a single platform that consolidates messaging, video meetings, and telephony may need additional products. This can increase vendor management and integration work. Buyers evaluating full UCaaS consolidation should confirm which channels are included natively versus via integrations.

Telephony/PBX depth varies by need

For companies looking for a full cloud PBX replacement, feature depth (e.g., advanced call routing, contact center capabilities, device management, and global number coverage) may not match specialized PBX/VoIP providers. Requirements such as complex multi-site dial plans or extensive compliance controls may require careful validation. Fit depends on whether conferencing is the primary requirement or one component of a broader voice stack.

Integration requirements for workflows

While LoopUp can integrate with common enterprise tools, the out-of-the-box workflow may not cover every organization’s identity, compliance, or reporting needs. Enterprises may need to configure SSO, retention policies, and reporting exports to meet internal standards. Teams should confirm administrative controls, auditability, and API availability for their environment.

Plan & Pricing

Plan Price Key features & notes
Free $0 (completely free) Unlimited meetings and duration; host up to 10 participants; dial-out to domestic phones; unlimited screen sharing, video, and call recording; host controls; active-speaker view; Outlook add-in; mobile apps; web, email and phone support.
Business $15 per month Host up to 20 participants; national dial-in numbers; international access via Pay-As-You-Go; intended for small businesses; available in US, UK, France, Germany, Spain, Sweden, Ireland & Netherlands.
Enterprise Pay As You Go or license-based (custom pricing) All Business features plus: host up to 150 participants; international dial-out and dial-in to 170+ countries; account admin controls; single sign-on (SSO); reporting; custom branding; dedicated account manager; contact sales for pricing.

Seller details

LoopUp Group plc
London, United Kingdom
2003
Public
https://www.loopup.com
https://x.com/loopup
https://www.linkedin.com/company/loopup/

Tools by LoopUp Group plc

LoopUp

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