magicJack for Business
VoIP providers
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$15.99 per line per month
Free Trial unavailableFree version unavailable
Small
Medium
Large
- Accommodation and food services
- Construction
- Real estate and property management
What is magicJack for Business
magicJack for Business is a cloud-based VoIP phone service designed to provide small businesses with calling over the internet using desk phones, softphones, or mobile apps. It supports business phone numbers, calling plans, and basic call handling features for day-to-day inbound and outbound calling. The product is typically positioned for cost-sensitive teams that need straightforward voice service rather than a full contact-center or advanced sales dialer platform.
Low-cost VoIP calling
The service is commonly selected by small businesses that prioritize predictable, lower-cost voice service. It focuses on core calling functionality rather than bundling extensive CRM, automation, or contact-center modules. This can reduce licensing complexity for teams that only need business telephony.
Simple setup for small teams
magicJack for Business is generally oriented toward quick deployment with minimal administrative overhead. It fits small offices and distributed users who need business numbers and basic call routing without extensive configuration. This simplicity can be beneficial compared with more feature-dense unified communications or contact-center suites.
Multiple endpoint options
VoIP services in this segment typically support using the service across common endpoints such as IP desk phones and mobile/desktop apps. This flexibility helps small teams support remote work and after-hours coverage without separate systems. It also allows gradual migration from traditional phone lines to internet-based calling.
Limited advanced call analytics
Compared with more sales- and contact-center-oriented platforms, the reporting and analytics depth is typically more limited. Organizations that need detailed agent performance metrics, advanced dashboards, or conversation intelligence may find gaps. This can affect teams running high-volume outbound or structured support operations.
Fewer enterprise integrations
Integration ecosystems in lower-cost VoIP offerings are often narrower than those of larger unified communications or CCaaS vendors. If a business requires tight CRM integration, workflow automation, or extensive API-driven customization, additional tooling may be required. This can increase total cost and operational complexity.
Not built for contact centers
The product is primarily a business phone service rather than a full contact-center solution. Features such as sophisticated queue management, omnichannel routing, workforce management, and quality management are typically not the focus. Teams with scaling support or outbound operations may outgrow the feature set.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Standard (magicJack for BUSINESS) | $15.99 per month per line | Includes: Unlimited U.S. & Canada calling (exclusions apply); Caller ID; Enhanced Call Forwarding; Voicemail; Free Mobile App (iOS & Android); Online Account Management; 3-way calling; Call Transfer; Call Waiting; Conference Bridge; E911; Music on Hold; Online Call Logs. Add-ons: Auto Attendant — $10/mo; Virtual Fax — $5/mo; Toll-free Numbers — $5/mo. Hardware: phones available starting at $54.99 (one-time). Shipping & handling and taxes apply (standard shipping $14.95; expedited $24.95). Footnote on site: "Annual and monthly fees quoted do not include purchase of telephone equipment and related products or shipping, regulatory fees and taxes as applicable." |
Seller details
magicJack VocalTec Ltd.
West Palm Beach, Florida, US
1989
Public
https://www.magicjack.com/
https://x.com/magicJack
https://www.linkedin.com/company/magicjack/
