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Mailfence

Features
Ease of use
Ease of management
Quality of support
Affordability
Market presence
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Pricing from
€2.50 per month
Free Trial unavailable
Free version
User corporate size
Small
Medium
Large
User industry
  1. Education and training
  2. Media and communications
  3. Construction

What is Mailfence

Mailfence is a web-based email service focused on secure communication, combining email hosting with built-in encryption features. It targets individuals and organizations that need encrypted email exchange and privacy-oriented account controls without running their own mail infrastructure. The service supports OpenPGP-based encryption and digital signatures and also includes integrated calendar, contacts, and document storage for basic collaboration. It is positioned as a hosted alternative to general-purpose productivity suites where encrypted email is not the default workflow.

pros

Built-in OpenPGP email encryption

Mailfence supports OpenPGP encryption and digital signatures directly in the web interface, enabling encrypted messages without requiring a separate desktop client for many workflows. It also supports key management functions (creating, importing, and publishing keys) to facilitate encrypted exchange with external recipients. This aligns well with teams that need standards-based encrypted email rather than proprietary encryption formats.

Hosted email with privacy controls

Mailfence operates as a hosted service, reducing the operational burden compared with self-managed mail servers. It provides account-level security features such as two-factor authentication and session controls that help reduce account takeover risk. For organizations that want secure email without bundling into a broader productivity suite, it offers a more focused deployment model.

Integrated calendar and contacts

In addition to email, Mailfence includes calendar, contacts, and document storage, supporting basic collaboration and personal information management. This can reduce reliance on separate tools for scheduling and address books. For small teams, the integrated modules can be sufficient for lightweight coordination without adopting a full enterprise suite.

cons

Limited enterprise administration depth

Mailfence is oriented toward secure email use cases and does not present the same breadth of enterprise device management, endpoint controls, or large-scale policy enforcement found in broader enterprise security platforms. Organizations needing centralized device compliance, advanced conditional access, or deep endpoint integration may require additional tooling. This can increase complexity for larger regulated environments.

Encryption depends on key hygiene

OpenPGP-based security relies on correct key management, verification, and user practices (e.g., validating fingerprints and protecting private keys). Misconfiguration or poor operational discipline can reduce the practical security benefits even when encryption features are available. Teams may need training and documented processes to use encryption consistently.

Smaller ecosystem and integrations

Compared with large productivity suites and mainstream email platforms, Mailfence typically offers fewer native integrations and third-party marketplace options. This can limit automation and workflow connectivity for organizations that rely on extensive app ecosystems. Some use cases may require IMAP/SMTP or custom integration work rather than turnkey connectors.

Plan & Pricing

Plan Price Key features & notes
Free €0 (permanent) 1 GB total storage (emails + documents). No IMAP/SMTP/POP access; support via Knowledge Base.
Base €2.50 per user/month 11 GB total storage (5 GB email + 6 GB documents); 10 aliases; no custom domain; no POP/IMAP/SMTP/EAS; intended for individuals/families.
Entry €3.50 per user/month 40 GB total storage (10 GB email + 30 GB documents); 50 aliases; custom domain support; POP/IMAP/SMTP/EAS; admin panel (manage up to 5 accounts).
Pro €7.50 per user/month 78 GB storage; up to 100 aliases; priority support; admin panel (manage up to 200 accounts) — aimed at SMEs / IT managers.
Ultra €25 per user/month 225 GB storage; maximum aliases/contacts; priority support (email + phone); Mailfence donates 15% of Ultra revenue to EFF.

Seller details

ContactOffice Group SA
Brussels, Belgium
1999
Private
https://mailfence.com/
https://x.com/mailfence
https://www.linkedin.com/company/mailfence/

Tools by ContactOffice Group SA

Mailfence

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