MailRoute
Secure email gateway software
Email security software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$2 per user per month
Free Trial
Free version unavailable
Small
Medium
Large
- Accommodation and food services
- Agriculture, fishing, and forestry
- Construction
What is MailRoute
MailRoute is a cloud-based secure email gateway that filters inbound and outbound email to reduce spam, phishing, and malware before messages reach a customer’s mail server or hosted mailbox. It is typically used by small and mid-sized organizations and IT service providers that want a front-end email security layer without changing their underlying email platform. The service operates as an MX-routing layer and provides policy controls such as filtering, allow/deny lists, and quarantine management. It is commonly deployed alongside existing mail hosting and directory environments rather than replacing them.
Gateway-based deployment model
MailRoute works as an MX-layer gateway, so organizations can add filtering without migrating mailboxes or changing end-user clients. This approach fits common SMB and MSP operating models where multiple domains and tenants need consistent filtering policies. It also supports use cases where the underlying mail system is hosted by a third party but security controls need to be centralized. Compared with mailbox-native approaches, a gateway can reduce exposure by blocking threats before they reach the mail system.
Core anti-spam and filtering
The product focuses on foundational email security controls such as spam filtering, phishing detection, and malware scanning at the gateway. It typically includes quarantine workflows and administrative controls to tune false positives/negatives. These capabilities address the most common email-borne threats for organizations that do not require a broader security platform. The feature set aligns with secure email gateway expectations in this market segment.
Multi-domain administration support
MailRoute is commonly positioned for managing multiple domains, which is relevant for service providers and organizations with several business units. Centralized policy management and reporting across domains can reduce operational overhead compared with managing filtering separately per mail system. This is particularly useful when customers run mixed email platforms or have hybrid setups. The model supports standardized security baselines across tenants.
Limited enterprise security breadth
MailRoute is primarily a gateway filter and may not cover the wider set of controls found in broader email security suites (for example, advanced user coaching, integrated incident response workflows, or extensive post-delivery remediation). Organizations with high phishing risk or strict compliance requirements may need additional layers. Buyers should validate support for modern attack techniques such as QR-code phishing and sophisticated business email compromise patterns. The product may be best suited as a baseline layer rather than a full email security program.
Depends on MX routing changes
As a gateway service, deployment typically requires DNS/MX record changes and careful mail-flow configuration. This can introduce coordination work with domain registrars, hosting providers, and any existing email continuity or archiving services. Misconfiguration can cause delivery delays or routing loops, especially in hybrid environments. Organizations should plan change windows and rollback procedures.
Unclear public vendor transparency
Publicly available, up-to-date information about corporate ownership, leadership, and formal security attestations can be harder to validate than for larger vendors. This can complicate procurement steps such as vendor risk assessments, SOC report requests, or long-term roadmap evaluation. Buyers should request current documentation on data handling, sub-processors, and support SLAs. This limitation matters most for regulated industries and larger enterprises.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Basics | $2 per user per month | Entry-level email security: inbound/outbound filtering, content filtering, DKIM signing, searchable mail logs, 15-day quarantine. Basics + Hosted Mail cited as starting at $5 per mailbox/month (combines Basics + Hosted Mail). Free 30-day trial available. |
| Enterprise | $3 per user per month | Premium support, advanced admin tools, API access, 15-day quarantine, continuity (30 days) included for Enterprise; Enterprise + Hosted Mail starting at $6 per mailbox/month. Volume discounts apply. Free 30-day trial available. |
| Enterprise US | $4 per user per month | Enterprise features with US-only datacenters and US-citizen support (for ITAR/HIPAA requirements). Free 30-day trial available. |
| Compliance | Custom pricing | Designed for NIST 800-171, DFARS, CMMC, ITAR, HIPAA compliance; contact sales for quote; free trial available. |
| Hosted Mail (add-on) | $3 per user per month | 50 GB storage per user included; requires a security plan. Options: unlimited storage add-on $0.25/GB/month; reseller wholesale Hosted Mail price $2.25/user/month; professional migration $15/user. |
| Continuity & Archiving Lite (add-on) | $1 per user per month (30-day retention) | 30 days included with Enterprise and Compliance. Available as an add-on for Basics at $1/user/month; retention increases: +$0.50/user/month for 60 days, +$2/user/month for 90 days. |
Seller details
MailRoute, Inc.
Los Angeles, California, United States
2007
Private
https://mailroute.net/
https://x.com/mailroute
https://www.linkedin.com/company/mailroute
