MainBoss
CMMS software
Asset management software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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What is MainBoss
MainBoss is a computerized maintenance management system (CMMS) used to manage work orders, preventive maintenance, assets, inventory/spare parts, and maintenance purchasing. It is typically used by facilities and maintenance teams in commercial buildings, manufacturing, education, and public-sector environments to track maintenance activities and costs. The product is commonly deployed as a Windows/SQL Server-based system with options for web access, and it emphasizes structured workflows for requests, approvals, and maintenance history.
Strong work order lifecycle
MainBoss supports end-to-end work order management, including request intake, prioritization, assignment, labor/material tracking, and closeout with history. It provides a consistent record of maintenance activity tied to assets and locations, which helps with audits and recurring issue analysis. The workflow orientation fits teams that need formal approvals and traceability rather than lightweight task lists.
Preventive maintenance scheduling
The system includes preventive maintenance planning and scheduling to generate recurring work based on time or usage intervals. PM work can be linked to assets and standardized job plans, helping teams reduce reliance on tribal knowledge. This aligns with CMMS expectations for organizations that need repeatable maintenance programs across many assets.
Inventory and purchasing controls
MainBoss includes parts inventory tracking and purchasing functions that connect materials usage to work orders. It can help maintenance teams manage reorder points, issue parts to jobs, and maintain a history of consumption by asset or task type. This is useful where maintenance storerooms and procurement coordination are part of the maintenance process.
Heavier IT footprint
MainBoss is often implemented with Microsoft Windows and SQL Server components, which can require more IT involvement than purely cloud-native CMMS tools. Organizations without database administration resources may find setup, upgrades, and backups more demanding. This can be a constraint for smaller teams seeking minimal administration.
Mobile-first experience varies
Compared with CMMS products designed primarily for technicians on phones, MainBoss deployments may feel more desktop-centric depending on the modules and configuration used. Field workflows such as offline work, rapid barcode scanning, and streamlined technician UX may require additional setup or may not match mobile-first expectations. This can affect adoption for highly mobile maintenance crews.
Reporting requires configuration
While the system captures detailed maintenance and cost data, producing tailored KPIs and management dashboards can require report configuration and disciplined data entry. Teams may need to define consistent codes, asset hierarchies, and closeout practices to get reliable analytics. Without that governance, reporting outputs can be inconsistent across sites or departments.
Plan & Pricing
Pricing model: One-time license per module (modular packaging) with optional Annual Support (annual fee). Modules and add-ons are purchased separately; licensing must cover everyone who directly uses the software and web-accessing users.
Free tier/trial: Free permanent "Request" module / Free MainBoss System (single-user Request tracking) is provided for no charge and for as long as needed. A downloadable evaluation/demonstration version of MainBoss Basic is available.
Example costs & notes:
- Thinkage estimates "a complete system for a very large site is normally under $15,000." (presented as an estimate, not an itemized price).
- MainBoss Requestors are purchased in groups of 50 requestors; after 200 requestors the price does not change (no per-requestor price shown).
- MainBoss users: a single MainBoss user is free; additional users are purchased in 5-user groups (no per-user price shown).
- Support incidents may be purchased or prepaid; incidents may be exchanged for training (pricing not listed on pricing page).
- Training (online courses) is explicitly listed at $250 per participant on the vendor site.
- The vendor states: "Please contact support@thinkage.ca for an official price quotation." (no public module/unit prices provided).
Discounts / packaging: Upgrades from MainBoss Basic may receive a discount when a current support contract exists; annual support fee is based on the value of the purchased system.
Key limitation: The vendor site describes pricing rules and packaging but does not publish fixed per-module or per-user prices — customers are instructed to contact the vendor for an official quotation.
