MakePlans

Online appointment scheduling software

Features
Ease of use
Ease of management
Quality of support
Affordability
Market presence

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Pricing from

$9 per resource per month

Free Trial

Free version unavailable

User corporate size

Small

Medium

Large

User industry

Accommodation and food services
Arts, entertainment, and recreation
Retail and wholesale

What is MakePlans

MakePlans is an online appointment scheduling tool designed to help businesses publish availability and let customers book appointments online. It supports common scheduling workflows such as service-based booking, staff calendars, and automated booking confirmations. The product is typically used by small service businesses that need a lightweight booking front end rather than a full business management suite.

Customer self-service booking

The product centers on letting clients book appointments online without back-and-forth communication. This can reduce manual scheduling work for small teams. It fits straightforward appointment-based services where a public booking flow is the primary requirement.

Service and staff scheduling

MakePlans supports booking against defined services and available staff members. This structure helps organizations manage different appointment types and allocate bookings to the right person. It aligns with common needs in appointment scheduling software where multiple services and calendars must be coordinated.

Automated booking communications

The product includes automated confirmations and notifications around bookings. This helps reduce no-shows and keeps customers informed about appointment details. Automated messaging is a baseline capability in this category and supports day-to-day operational consistency.

Limited public vendor details

Publicly verifiable information about the vendor (legal entity name, headquarters, and founding year) is not readily available from the provided context. This makes it harder to complete due diligence for procurement. Buyers may need to request corporate and security documentation directly from the seller.

Unclear integration ecosystem

Information about integrations (e.g., CRM, email marketing, payments, website builders, and calendar ecosystems) is not clearly documented in the provided context. If integrations are limited, teams may need manual processes or custom workarounds. This can be a constraint compared with scheduling tools that are part of broader business platforms.

Unknown enterprise controls

Details on administrative controls such as SSO, role-based access, audit logs, data retention, and compliance certifications are not confirmed here. Organizations with formal IT and security requirements may find gaps without clear documentation. This can limit suitability for larger deployments or regulated environments.

Plan & Pricing

Pricing model: Pay-per-resource (subscription) Price: $9 per resource / month (all features included; billed in USD) Free tier/trial: 14-day free trial available (no credit-card required stated on site) Usage/add-ons: Optional SMS messages $0.08 each (volume discounts available); Stripe integration transactions incur a 2% application fee; additional paid services (custom SMS sender ID, custom domain, etc.). Limits: Unlimited bookings, services and users per resource according to site. Discounts / enterprise: Discounts available for large numbers of resources and nonprofit organisations (contact sales). An enterprise offering with dedicated support and SLA is stated as "coming soon"; contact sales for enterprise needs.

Example costs:

1 resource = $9 / month
5 resources = $45 / month
SMS messages = $0.08 per message (volume discounts may apply)
Stripe payment processing via Makeplans = 2% application fee on transactions

Notes: All prices on the official site are listed in USD. No separate plan tiers (Basic/Pro/etc.) — all features are included at the $9/resource/month price.

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MakePlans

What is MakePlans

Customer self-service booking

Service and staff scheduling

Automated booking communications

Limited public vendor details

Unclear integration ecosystem

Unknown enterprise controls

Plan & Pricing

Popular categories

Generative AI & LLM

Agents, autonomous & workflow automation

Vertical AI

Sales

Marketing

Security

Analytics

Collaboration & productivity

Commerce

Content management

Customer service

Development

ERP

HR

IT infrastructure

IT management