Mapsly
Field sales software
Location intelligence software
Field service management software
Route planning software
Business intelligence software
Distribution software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$25 per user per month
Free Trial
Free version unavailable
Small
Medium
Large
- Accommodation and food services
- Retail and wholesale
- Real estate and property management
What is Mapsly
Mapsly is a web and mobile mapping and route planning platform used to plan and optimize field routes, visualize customers and leads on a map, and support territory-based field execution. It is commonly used by field sales, field service, and distribution teams that need to schedule visits, reduce drive time, and track activity by location. The product typically connects to CRM and other business systems to sync records and enable map-based workflows such as check-ins, task lists, and visit planning. It also provides location-based analytics and dashboards to monitor coverage and performance by territory.
Strong mapping and routing
Mapsly centers workflows around interactive maps, multi-stop route planning, and territory visualization. It supports planning daily routes and sequencing stops to reduce travel time for field teams. This focus makes it well-suited for organizations where route efficiency and geographic coverage are primary operational constraints. Compared with general-purpose CRMs, the mapping and routing layer is more central to the user experience.
CRM and data connectivity
Mapsly is designed to connect with CRM and business data sources so customer, lead, and service records can be mapped and used for planning. This reduces the need to maintain a separate field database and helps keep field plans aligned with system-of-record data. Integrations also enable map-based actions (e.g., creating activities or updating records) tied to existing objects. This is useful for teams that want location intelligence without replacing their CRM.
Field execution workflows
The product supports field workflows such as visit planning, task management, and location-based activity tracking. Mobile access enables reps or technicians to work from routes and update outcomes while in the field. Managers can use territory views and dashboards to monitor coverage and adherence to plans. These capabilities align with common requirements in field sales and light field service scenarios.
Depends on upstream data quality
Mapping, routing, and territory analytics rely on accurate addresses, geocoding, and well-maintained account/lead records. If CRM data is incomplete or inconsistent, route plans and coverage reporting can be unreliable. Organizations often need data cleanup and governance to get consistent results. This dependency can increase time-to-value for teams with fragmented customer data.
Not full FSM suite
While it supports field execution, Mapsly may not cover the full depth of end-to-end field service management needed by service-heavy organizations. Advanced capabilities such as complex work order lifecycles, parts/inventory, contract entitlements, and technician skill-based dispatch may require additional systems. Buyers should validate service-specific requirements against the product’s workflow depth. It can fit best when routing and location intelligence are the primary needs.
Configuration and adoption effort
Implementations typically require configuration of territories, routing rules, user roles, and integration mappings to match business processes. Teams may need training to shift from list-based CRM work to map- and route-driven planning. Ongoing administration is often needed as territories and datasets change. This can be more involved than deploying a lightweight mobile activity tracker.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Essential | $25 per user per month | Powerful map & datagrid; map & table customization; custom objects & fields; auto-distance for all objects; custom roles & permissions; isochrones; real-time location tracking; optimized single-user/day routing (up to 25 stops optimized; up to 100 non-optimized); includes 200 routing credits/user/day; includes 5,000 records free, then $10/month for every next 10,000 records; 24/7 chat support; includes configuration services. |
| Pro | $45 per user per month | Everything in Essential plus dynamic layers & filters; editing records; draw & auto-assign territories (100 auto-assigned territories included); aggregate metrics & demographics; find prospects by keywords; optimized multi-user/day routing with job/vehicle constraints; up to 1,000 stops in optimized routes; includes 500 routing credits/user/day; truck routing support; travel-aware calendar; no-code automation (buttons, actions, workflows); includes 10,000 records free, then $15/month for every next 10,000 records; 24/7 chat & webcall support; includes implementation & development services. |
| Enterprise | $70 per user per month | Everything in Pro plus higher/custom automation & API limits; includes 800 routing credits/user/day; personal success manager; up to 15,000 records included, then $20/month for every next 10,000 records; SOC 2 Type II report; extended audit log; custom data retention; custom SSO support; priority 24/7 chat & webcall support; custom limits and pricing for large deployments. |
Notes: Add-ons and usage-based fees are available (additional routing credits, visit planner credits, shared maps, Analytics, Mapsly AI, storage increments). Mapsly offers a free 14-day (2-week) trial during which all features are unlocked; no permanent free tier is listed on the official pricing pages. All details sourced from Mapsly's official pricing and Help Center pages.
