MatrixCare Home Health and Hospice
Home care agency management software
Hospice software
EHR software
Health care software
Ambulatory software
Long term post acute care
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
Take the quiz to check if MatrixCare Home Health and Hospice and its alternatives fit your requirements.
Contact the product provider
Free Trial unavailableFree version unavailable
Small
Medium
Large
-
What is MatrixCare Home Health and Hospice
MatrixCare Home Health and Hospice is an electronic health record (EHR) and agency management platform for home health and hospice providers. It supports clinical documentation, scheduling, care coordination, billing/revenue cycle workflows, and compliance reporting for field-based care teams. The product is used by administrators, clinicians, and back-office staff to manage patient episodes across home health and hospice lines of business, with integrations commonly used for payer and post-acute interoperability.
Purpose-built for post-acute care
The product is designed around home health and hospice workflows, including episode-based documentation and interdisciplinary team processes. It aligns with common regulatory and reimbursement requirements in these settings, which reduces the need for heavy customization compared with general ambulatory EHRs. Organizations operating both home health and hospice can standardize core workflows on a single platform.
Integrated clinical and back office
MatrixCare combines clinical documentation with operational functions such as scheduling and billing/revenue cycle processes. This can reduce duplicate data entry between clinical and administrative teams and improve handoffs from intake through claims. The integrated approach is often a differentiator versus tools that focus primarily on scheduling/EVV or primarily on clinical charting.
Interoperability and reporting focus
The platform supports data exchange needs typical in long-term post-acute care, including interfaces to external systems used by payers, labs, and referral sources. It also provides reporting capabilities used for compliance monitoring and operational oversight. These capabilities help multi-site agencies standardize metrics and audit trails across branches.
Implementation can be resource-intensive
Deployments typically require configuration of clinical templates, roles/permissions, billing rules, and interfaces. Agencies with complex payer mixes or multi-branch operations may need significant project management and internal subject-matter expertise. Timelines and costs can be higher than lighter-weight home care management tools.
Usability varies by role
Because the system spans clinical, scheduling, and billing functions, user experience can feel complex for staff who only use a subset of features. Field clinicians may require training to document efficiently and follow agency-specific workflows. Organizations often need ongoing optimization to keep documentation burden manageable.
Best fit for US-centric workflows
The product is primarily oriented to US home health and hospice regulatory and reimbursement models. International agencies or providers with non-US billing/compliance requirements may find gaps or require significant adaptation. Even within the US, agencies with highly specialized workflows may need additional configuration or third-party tools.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Enterprise / Custom | Contact sales — pricing not published on official site | MatrixCare Home Health & Hospice is marketed as a customizable, enterprise EHR for home health and hospice. Official product pages and marketing emphasize: mobile point-of-care charting, visit scheduling & routing, audit-ready billing/claim tools, bereavement & hospice IDG workflows, and integrated RCM/analytics. Purchase requires consultation/demo ("Request a consultation"). No public per-user or per-facility prices are listed on the vendor site. |
Seller details
MatrixCare
Canton, Ohio, United States
1999
Private
https://www.matrixcare.com/
https://x.com/matrixcare
https://www.linkedin.com/company/matrixcare
