Mention
Media monitoring software
Social media listening tools
Social media management tools
Public relations (PR) software
Social media marketing software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$599 per month
Free Trial
Free version unavailable
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What is Mention
Mention is a media monitoring and social listening platform that tracks brand, competitor, and keyword mentions across online news, blogs, forums, and major social networks. It is used by marketing, communications, and PR teams to monitor reputation, measure share of voice, and respond to conversations from a unified workspace. The product combines real-time alerts, dashboards, and reporting with workflow features such as tagging and team collaboration. It also includes publishing and engagement capabilities that support basic social media management use cases.
Broad web and social coverage
Mention monitors a mix of editorial sources and social platforms, supporting use cases that span PR monitoring and social listening. It provides keyword-based tracking with filtering to narrow results by source type, language, and other attributes. This breadth helps teams consolidate monitoring that might otherwise be split across separate tools.
Real-time alerts and dashboards
The platform emphasizes near real-time detection of new mentions and configurable alerts for important keywords or spikes in activity. Dashboards and saved views help users triage incoming items and focus on high-priority sources or topics. This supports incident response workflows for communications teams that need timely awareness.
Workflow and reporting features
Mention includes collaboration features such as tagging, assigning, and organizing mentions to support team-based review. It provides reporting outputs for tracking volume, sentiment indicators, and share-of-voice style metrics over time. These features help translate monitoring data into recurring PR and marketing reporting without exporting everything to external tools.
Analytics depth can be limited
Compared with more research-oriented consumer intelligence platforms, Mention’s analysis capabilities are typically more operational than exploratory. Advanced modeling, deep audience segmentation, and complex topic clustering may require additional tooling. Teams doing heavy insight work may find the built-in analytics insufficient for long-form research.
Data access and integrations vary
Coverage and historical depth can depend on the specific source and plan, and some platforms restrict what third-party tools can access via APIs. Integration options may not match the breadth of larger enterprise suites, which can affect data pipelines into BI tools or data warehouses. Organizations with strict integration requirements should validate connectors, exports, and API terms during evaluation.
Social management is not full-suite
While Mention supports publishing and engagement, it is not always positioned as a complete replacement for dedicated social media management suites. Advanced capabilities such as complex approval workflows, large-scale asset management, and extensive channel governance may be limited. Larger teams may need a separate system for enterprise-grade social operations.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Company | $599 per month (starting price; billed yearly) | Enterprise-grade media monitoring: advanced social listening, sentiment analysis, competitor benchmarking, custom reporting/dashboards, dedicated account manager, priority support. Official site shows "Starting at $599 per month" and a request-a-demo flow; legacy self-serve plans (Solo/Pro/ProPlus) have been deprecated. |
Seller details
Mention
Paris, France
2012
Private
https://mention.com
https://x.com/mention
https://www.linkedin.com/company/mention/
