MyLobby
Visitor management software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$45 USD per location per month
Free Trial
Free version unavailable
Small
Medium
Large
- Construction
- Professional services (engineering, legal, consulting, etc.)
- Manufacturing
What is MyLobby
MyLobby is a visitor management software product used to register and track guests, contractors, and other non-employees entering a workplace or facility. It typically supports front-desk workflows such as check-in/check-out, host notifications, and maintaining a visitor log for security and compliance purposes. The product is aimed at organizations that need a structured, auditable visitor process across one or more locations.
Supports core visitor workflows
MyLobby focuses on the essential visitor management functions needed at reception and security checkpoints. Common workflows include capturing visitor details, recording arrival/departure times, and notifying employees when guests arrive. This makes it suitable for organizations that need a consistent process rather than ad hoc paper logs.
Audit-friendly visitor records
Visitor management systems like MyLobby centralize visitor logs in a searchable format. This can help with internal audits, incident investigations, and basic compliance reporting compared with manual sign-in sheets. Central records also reduce reliance on individual front-desk staff to maintain consistent documentation.
Designed for on-site operations
MyLobby is oriented around physical-site entry management, which aligns with reception and security team needs. It fits environments where controlling access and maintaining an accurate visitor register is a daily operational requirement. This focus can be advantageous versus broader workplace suites where visitor management is only one module among many.
Limited public technical detail
Publicly available information about MyLobby’s feature set, integrations, and deployment options is limited. This can make it harder for buyers to validate requirements such as SSO, directory sync, or API availability during early-stage evaluation. Procurement teams may need direct vendor engagement to confirm capabilities.
May lack broader workplace suite
If an organization wants a single platform that combines visitor management with desk/room booking, digital signage, or workplace analytics, MyLobby may require pairing with additional tools. This can increase integration and administration effort. Buyers should confirm whether MyLobby is intended as a standalone visitor tool or part of a wider workplace platform.
Integration depth may vary
Visitor management value often depends on integrations (e.g., identity providers, access control systems, badge printers, and messaging/email). Without verified documentation, integration depth and supported vendors are uncertain and may require custom work. This can affect rollout timelines in environments with strict security and IT standards.
Plan & Pricing
Visitor Management (Tiered plans):
| Plan | Price | Key features & notes |
|---|---|---|
| Lite | $45 USD per location/month (billed annually) | QR code sign-in, visitor & employee photo capture, pagination, custom homepage, email notifications. Free trial available. |
| Basic | $85 USD per location/month (billed annually) | All Lite features plus manual tablet sign-in, badge printing. Free trial available. |
| Standard | $179 USD per location/month (billed annually) | All Basic features plus two-way notifications, SMS & MMS notifications, mandatory answers, enhanced compliance notifications. Free trial available. |
| Professional | $249 USD per location/month (billed annually) | All Standard features plus compliance alerts, pre-registration, auto sign-out, voice prompts, express sign-in, "Remember Me" for visitors, other advanced features. Free trial available. |
| Enterprise | Custom pricing | Call for pricing; enterprise features (AD sync, visitor queue, advanced compliance). |
Hot Desking (usage-based):
Pricing model: Per-user (usage-based) with annual billing minimum
Free tier/trial: Hot Desking app download stated as free; paid plan details below.
Example costs: Hot Desking – $1.75 per user/month ($21 per user/year); Minimum of 25 users (billed annually). Meeting Room add-on – $18.95 per room/month (billed annually).
Notes: Hot Desking plan requires a minimum of 25 users billed annually (site states "Minimum of 25 users, billed annually").
