NewStore
Omnichannel commerce software
Retail POS systems
Retail management software
Order management software
POS software
Retail software
Accounting & finance software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
Take the quiz to check if NewStore and its alternatives fit your requirements.
Contact the product provider
Free Trial unavailableFree version unavailable
Small
Medium
Large
- Retail and wholesale
- Accommodation and food services
- Arts, entertainment, and recreation
What is NewStore
NewStore is an omnichannel commerce platform for retailers that combines mobile-first POS, order management, and customer-facing store fulfillment workflows. It supports use cases such as assisted selling, ship-from-store, buy online/pick up in store, and returns across channels. The product is typically used by mid-market to enterprise retail brands that want a single platform to connect store operations with digital commerce and inventory visibility.
Unified store and digital workflows
NewStore brings POS, store fulfillment, and omnichannel order handling into one operational layer, which can reduce reliance on separate in-store and eCommerce operational tools. It supports common omnichannel scenarios such as in-store returns for online orders and store-based fulfillment. This consolidation can simplify process design compared with assembling multiple point solutions for POS and order orchestration.
Mobile-first POS operations
The platform is designed around mobile POS and associate-led selling, which fits retailers that prioritize clienteling-style interactions and line-busting. Mobile workflows can support checkout anywhere on the sales floor and assisted selling scenarios. This approach can be advantageous versus traditional fixed-terminal POS deployments when store layouts and staffing models require flexibility.
Store fulfillment capabilities
NewStore includes store fulfillment features that support ship-from-store and pickup workflows, aligning stores to function as fulfillment nodes. It provides operational tooling for picking, packing, and handoff processes tied to customer orders. This can help retailers improve delivery options and inventory utilization without deploying a separate store fulfillment application.
Enterprise implementation effort
Deployments typically require coordinated work across store operations, eCommerce, inventory, payments, and integrations, which can extend timelines. Retailers may need process redesign, training, and change management to standardize omnichannel workflows. Organizations looking for a lightweight POS replacement may find the implementation scope larger than expected.
Integration dependencies
NewStore often sits alongside existing ERP, merchandising, finance, and eCommerce systems, so value depends on integration quality and data consistency. Complex catalogs, promotions, taxes, and inventory rules can require additional integration and testing work. Retailers with highly customized back-office systems may face higher integration costs than with more narrowly scoped tools.
Limited accounting depth
Although it supports commerce operations that feed financial processes, it is not a full accounting system. Companies typically still require dedicated accounting/finance software for general ledger, AP/AR, and statutory reporting. Buyers evaluating it under an accounting & finance category should expect integrations rather than native accounting coverage.
Seller details
NewStore, Inc.
Boston, MA, USA
2015
Private
https://www.newstore.com/
https://x.com/newstoreinc
https://www.linkedin.com/company/newstore-inc/
