NextGen Virtual Visits
Telemedicine software
Health care software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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What is NextGen Virtual Visits
NextGen Virtual Visits is a telemedicine module used by healthcare organizations to conduct real-time video visits between clinicians and patients. It is typically deployed as part of the NextGen Healthcare platform to support outpatient workflows such as scheduling, visit documentation, and follow-up. The product focuses on integrating virtual visit workflows with the vendor’s EHR and practice management capabilities rather than operating as a standalone consumer telehealth app.
EHR-integrated virtual visit workflow
The product is designed to work within the NextGen clinical and administrative workflow, reducing the need to switch between separate telehealth and charting tools. This can support consistent documentation and continuity of care when virtual visits are part of routine ambulatory operations. It is generally better suited to multi-provider practices already using the same vendor’s EHR than to standalone telehealth-only deployments.
Built for provider organizations
The product targets clinics and health systems that need clinician-led video visits rather than direct-to-consumer therapy marketplaces. This orientation typically aligns with operational needs like staff-managed scheduling and standardized visit processes. It can fit organizations that require telehealth to be governed under existing clinical policies and IT controls.
Part of broader NextGen suite
As a component of a broader healthcare software suite, it can be implemented alongside related capabilities such as patient engagement and practice operations (depending on the customer’s licensed modules). This can simplify vendor management for organizations standardizing on one platform. It also supports use cases where telehealth is one channel within a larger care delivery model.
Less suitable as standalone
Organizations looking for a lightweight, standalone telemedicine tool may find the product less attractive if it is primarily positioned as an extension of the NextGen ecosystem. Adoption can be constrained when a practice uses a different EHR or wants a telehealth tool independent of a specific clinical system. This can limit flexibility for mixed-technology environments.
Implementation depends on platform
Capabilities and user experience often depend on how the broader NextGen environment is configured and which modules are licensed. As a result, time-to-value may be longer than simpler point solutions that focus only on video visits. Smaller practices without dedicated IT support may find configuration and change management more demanding.
Limited public feature transparency
Compared with some telehealth-focused products, detailed public documentation on feature depth (e.g., device/browser requirements, patient intake options, and visit controls) can be harder to validate without vendor materials or a demo. This can make early-stage evaluation and side-by-side comparison more difficult. Buyers may need to rely on RFP responses and references to confirm fit.
Seller details
NextGen Healthcare, Inc.
Atlanta, Georgia, US
1974
Private
https://www.nextgen.com/
https://x.com/nextgen
https://www.linkedin.com/company/nextgen-healthcare/
