NTT Cloud Voice (formerly Arkadin Anytime)
Audio conferencing software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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What is NTT Cloud Voice (formerly Arkadin Anytime)
NTT Cloud Voice (formerly Arkadin Anytime) is an audio conferencing service used to host and manage dial-in and call-meeting audio conferences for business users. It supports scheduled and ad-hoc conference calls with host controls and participant management, typically used by distributed teams and customer-facing groups that need reliable PSTN audio access. The product is positioned as a carrier-grade conferencing option within NTT’s broader enterprise communications portfolio, with global dial-in coverage and enterprise administration features.
Global PSTN dial-in coverage
The service is designed for organizations that need participants to join by phone across multiple countries and regions. It supports international dial-in access, which is important for enterprises with geographically distributed attendees. This can reduce reliance on internet audio when participants have limited bandwidth or strict network policies.
Enterprise administration controls
NTT Cloud Voice typically includes centralized account provisioning and administrative oversight for conferencing users. Admin features support governance needs such as managing hosts, access details, and usage across teams. This aligns with enterprise requirements that are less emphasized in lightweight or consumer-oriented conferencing tools.
Host and meeting management tools
The product provides standard audio conferencing capabilities such as host moderation controls and participant management during calls. These controls support common use cases like large internal updates, customer briefings, and recurring operational meetings. The focus remains on telephony-based conferencing rather than being primarily a chat or collaboration workspace.
Limited native collaboration layer
As an audio-first conferencing service, it does not function as a full team collaboration hub with persistent channels, file collaboration, and broad app ecosystems. Organizations often pair it with separate messaging and meeting platforms for a complete collaboration stack. This can increase tool fragmentation for end users.
Feature depth varies by region
Capabilities, dial-in numbers, and service options can vary depending on country availability and contracting entity. Multinational deployments may need careful validation of local access, billing, and support coverage. This adds planning overhead compared with purely internet-based conferencing services.
Telephony costs and dependency
Audio conferencing that relies on PSTN access can introduce per-minute charges or carrier costs depending on plan structure and participant locations. Call quality and join experience can also depend on local telecom conditions outside the vendor’s direct control. For some teams, this makes internet-based audio more predictable and cost-effective.
Seller details
NTT Ltd. (part of NTT Group)
London, United Kingdom
1985
Subsidiary
https://services.global.ntt/
https://x.com/NTT_Ltd
https://www.linkedin.com/company/ntt-ltd-/
