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Onde

Features
Ease of use
Ease of management
Quality of support
Affordability
Market presence
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Pricing from
$4,500 one-time
Free Trial
Free version
User corporate size
Small
Medium
Large
User industry
-

What is Onde

Onde is a white-label taxi and ride-hailing platform used by taxi, limousine, and private-hire operators to run dispatch and customer booking workflows. It typically includes passenger and driver mobile apps plus web-based tools for dispatch, fleet management, and pricing. The product is designed for operators that want to offer branded booking experiences rather than using a consumer marketplace. It also supports integrations (for example, payments and mapping) to fit into an operator’s existing transportation stack.

pros

White-label operator branding

Onde is built for transportation operators that need their own branded passenger and driver experiences rather than a marketplace identity. This supports consistent customer touchpoints across apps and web booking. It is a practical fit for fleets that want to control customer relationships and service policies. This positioning aligns with operator-centric dispatch platforms in the space.

End-to-end dispatch workflow

The platform focuses on core taxi/PHP operations such as booking intake, dispatching, driver assignment, and trip lifecycle management. Operators can use it to coordinate drivers and manage service delivery from a central system. This reduces reliance on separate point solutions for booking and dispatch. It is oriented toward day-to-day operational control rather than corporate travel procurement.

Mobile apps for riders/drivers

Onde commonly deploys passenger and driver mobile applications to support self-service booking and driver job management. Mobile-first workflows help reduce call-center load and improve trip status visibility. Driver apps typically support accepting jobs and navigating to pickup/drop-off. This is a baseline requirement in modern ride-hailing and taxi software and Onde addresses it.

cons

Not a demand marketplace

Onde is primarily an enablement platform for operators, not a consumer network that supplies riders by default. Operators generally need their own marketing, partnerships, or local presence to generate demand. This can increase customer acquisition costs compared with marketplace-based services. It may be less suitable for organizations seeking immediate access to a large rider base.

Integration effort varies

Real-world deployments often require connecting payments, maps, SMS/voice, and other local services. The scope and complexity of these integrations can vary by region and operator requirements. This can extend implementation timelines and introduce ongoing maintenance work. Buyers should validate available connectors and API coverage for their specific stack.

Feature depth depends on edition

Capabilities such as advanced analytics, complex pricing rules, multi-entity operations, or enterprise governance can differ by package and contract. Some operators may need add-ons or custom work to match specialized workflows (for example, paratransit, school transport, or regulated reporting). This can affect total cost and time-to-value. A detailed requirements fit assessment is important before selection.

Plan & Pricing

Plan Price Key features & notes
Starting up One-time fee $4,500 + Monthly support fee $99 Unlimited users/drivers; iOS & Android driver & customer apps (white-label); Admin & Order Management panels; Performance reports & analytics; In-app marketing; Dedicated account manager & 24/7 support; App Store Optimization (3 months); 14-day free trial available. Revenue-share: % of trip cost (not specified; contact sales).
Professional One-time fee $8,500 + Monthly support fee $99 All Starting up features; Paid acquisition for customers (up to 8k installs, area-dependent); Biweekly campaign reports; 14-day free trial available. Revenue-share: % of trip cost (not specified; contact sales).
Expert One-time fee $23,000 + Monthly support fee $99 All Professional features; Paid acquisition up to 16k installs (customers & drivers, area-dependent); Weekly campaign reports; Revenue-share: % of trip cost (not specified; contact sales).
Super App One-time fee $6,500 (note: saves $2,500 when launching ride-hailing and delivery together) + Monthly support fee $259 Super App features (ride-hailing + delivery), revenue share on trip cost and cart total; Premium support and extended ASO; Contact sales for details.

Additional official offering: Onde.Light (taxi-focused, pay-as-you-go/commission model) Pricing model: Usage-based (commission on rides) Free tier/intro: Onde.Light requires no initial payment or setup fee (per official FAQ/terms). The Terms state the first 1,000 rides are free each month; thereafter a 1.9% commission is charged on each completed ride (limit restored monthly). Notes: For the tiered plans above, revenue-share percentages are not published on the official pricing page and are listed as “Let’s discuss” — contact sales for precise revenue-share rates and any region-specific adjustments.

Seller details

Onde
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Unsure
https://onde.app/

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