OneUptime
Website monitoring software
Monitoring software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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What is OneUptime
OneUptime is an uptime and website monitoring platform that helps teams track availability and performance of web services and endpoints. It typically supports use cases such as synthetic checks, alerting, and incident response workflows for engineering and operations teams. The product positions itself as a unified monitoring and incident-management stack, often deployed as a hosted service or self-hosted depending on organizational requirements.
Broad monitoring feature coverage
OneUptime brings together uptime checks, alerting, and incident-response components in one product rather than requiring multiple tools. This can reduce integration work for teams that want a single place to manage monitors, notifications, and incident workflows. It aligns with common needs in the monitoring space where organizations otherwise combine separate tools for checks, on-call, and status communication.
Self-hosting deployment option
OneUptime is commonly used in environments that require self-hosting for data residency, security controls, or internal network monitoring. This can be useful for regulated organizations or teams monitoring private services not reachable from public monitoring nodes. Self-hosting also allows deeper customization of infrastructure and retention policies, at the cost of operational overhead.
Incident and status workflows
The product includes incident-management capabilities that complement monitoring, such as incident tracking and stakeholder communication patterns. This supports operational maturity by connecting detection (alerts) to response (incident handling) in a single workflow. For teams without a dedicated incident tool, this can simplify process adoption and reduce tool sprawl.
Less proven at enterprise scale
Compared with long-established observability suites in the reference space, OneUptime appears less validated publicly for very large, complex enterprise deployments. Buyers may find fewer third-party benchmarks, analyst coverage, or large-customer case studies to reference. This can increase due diligence effort for organizations with strict vendor risk and scalability requirements.
May lack deep APM depth
OneUptime focuses primarily on uptime and operational workflows, which may not provide the same depth as full application performance monitoring and distributed tracing platforms. Teams needing code-level diagnostics, advanced tracing, and broad telemetry correlation may require additional tooling. This can lead to parallel systems for synthetic monitoring versus application observability.
Operational overhead when self-hosted
If deployed self-hosted, teams must manage upgrades, scaling, backups, and security patching themselves. Monitoring systems are mission-critical, so downtime or misconfiguration can directly affect incident detection and response. Organizations without dedicated operations capacity may prefer fully managed alternatives to reduce maintenance burden.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Free | $0 | 1 Status Page, 100 Subscribers, Unlimited Manual Monitors (Active monitors billed separately at $1/monitor/month), Incident Management, Logs/Traces/Metrics (15-day retention default), 5 business-day email support, 99.00% SLA |
| Growth | $22 per month (monthly billing) — Free 14-day trial | Everything in Free plus Unlimited Status Pages & Subscribers, On-call rotation & alerts, 5000+ integrations, API access, 1 business-day email support, 99.95% SLA |
| Scale | $99 per month (monthly billing) — Free 14-day trial | Everything in Growth plus SSO, Unlimited Teams, Advanced Access Control, 6-hour chat/email support, Dedicated Account Executive, Multi-cloud deployment option, 99.99% SLA |
| Enterprise | Custom pricing | Contact sales/request demo; Custom features, Dedicated Engineer, 1-hour phone support, Custom data residency & retention, Private Cloud or SaaS, Annual invoicing |
Usage-based / Add-ons: Pricing model: Pay-as-you-go add-ons Active Monitoring: Starting at $1 per active monitor per month (monitoring from multiple locations; 1-minute checks) Telemetry / Ingest: $0.10 per GB ingested (logs/traces/metrics; default 15-day retention) SMS alerts: $0.10 per SMS Phone call alerts: $0.10 per minute AI Agent (LLM token): $0.02 per 1K tokens
Other notes: Annual plans have a 17% discount; billing available monthly or yearly; 14-day free trial applies to new paid accounts only (per vendor FAQ).
Seller details
HackerBay, Inc.
San Francisco, California, United States
2022
Private
https://oneuptime.com/
https://x.com/OneUptimeHQ
https://www.linkedin.com/company/oneuptime
