OnPage
Incident management software
IT alerting software
Clinical communication and collaboration software
Medical staff scheduling software
HIPAA compliant messaging software
Health care software
Health care operations software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$13.99 per user per month
Free Trial
Free version unavailable
Small
Medium
Large
- Healthcare and life sciences
- Transportation and logistics
- Manufacturing
What is OnPage
OnPage is an IT alerting and on-call notification platform that routes critical alerts to the right responder using mobile push, SMS, voice calls, and escalation policies. It is used by IT operations, NOC/SRE teams, and also by healthcare organizations for secure clinical messaging and on-call coordination. The product emphasizes reliable delivery (including persistent alerting) and role-based routing to reduce missed pages. It also provides scheduling and audit trails to support operational and compliance needs.
Multi-channel alert delivery
OnPage supports multiple notification channels, including mobile app push, SMS, and voice calling, which helps teams reach responders in different connectivity conditions. It includes escalation policies and repeated alerting patterns designed to reduce missed acknowledgements. This fits common incident-response workflows where time-to-acknowledge is a key metric.
On-call scheduling and routing
The platform includes on-call schedules, rotations, and role-based routing so alerts can target a team, service, or specialty rather than a single person. This supports 24/7 coverage models and reduces manual forwarding when staff changes. Scheduling and routing features align with operational needs in both IT and clinical environments.
Healthcare-oriented secure messaging
OnPage is positioned to support HIPAA-aligned secure messaging and clinical communication workflows alongside alerting. Features such as audit trails and controlled access help organizations document message delivery and access. This makes it suitable for hospitals and care teams that need both urgent paging and compliant communication.
Limited ITSM breadth
Compared with broader service management suites, OnPage focuses primarily on alerting, paging, and messaging rather than end-to-end ticketing and request management. Organizations may still need a separate system for incident records, change management, and service catalog workflows. This can increase integration and process design work.
Integration depth varies
Alerting platforms depend heavily on integrations with monitoring, observability, and IT operations tools. While OnPage supports common integration patterns (connectors and APIs), the breadth and maturity of specific integrations can vary by tool and use case. Some teams may need custom integration work to normalize events and reduce alert noise.
Not a full clinical suite
Although it supports clinical communication and scheduling use cases, OnPage is not an EHR or a comprehensive healthcare operations platform. Healthcare organizations may need additional systems for staffing, credentialing, patient context, and clinical documentation. This can limit how much workflow can be consolidated into a single product.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| OnPage (standard) | $13.99 per user/month (billed annually) — $16.99 per user/month (billed quarterly) | Core critical-alerting features: persistent & alert-until-read notifications, Android/iOS push, repeat delivery, HIPAA compliance, message reply & attachments, on-call scheduling. Quarterly billing option at $16.99/mo for the OnPage plan. |
| Enterprise Silver | $22.99 per user/month (billed annually) | Adds email, SMS, and phone-call notifications; expanded enterprise contact/device sync (up to 5 users), teams, data restrictions/visibility, escalation & failover group management, remote wipe, web-based console access. |
| Enterprise Gold | $28.99 per user/month (billed annually) | Full enterprise feature set (includes all Silver features plus additional enterprise capabilities; listed as highest-tier on pricing page). |
Additional official add-ons & extra costs (from vendor site):
- Dedicated Line: $360.00 per year for up to 500 minutes/month.
- Dedicated Line + Voicemail: $360.00/year for 500 min/month + voicemail $5/month per user (voicemail archived up to six years; transcription available).
- Live Call Routing (U.S.): Contact sales for some options; listed $9/month per user (includes 250 min/month) for a live call routing add-on on pricing list.
- Toll line (U.S.): $300/year for 500 min/month.
- Toll-free line (U.S.): $450/year for 500 min/month.
- International line: $450/year for 500 min/month.
- Additional minutes: bulk packs at $300 per 500 minutes.
- Voicemail feature: $5/month/user.
- SMS: $5/month/user.
Notes: The vendor page also states instant activation, payment methods accepted (major credit cards), and security/compliance claims (HIPAA, SOC2, ISO27001, etc.).
Seller details
OnPage Corporation
Private
https://www.onpage.com/
https://x.com/onpage
https://www.linkedin.com/company/onpage-corporation/
