Opinew Product Reviews
Review management software
E-commerce software
AI reviews tools
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$19 per month
Free TrialFree version
Small
Medium
Large
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What is Opinew Product Reviews
Opinew Product Reviews is a review management app for e-commerce merchants that collects, displays, and syndicates product reviews to support conversion and trust on storefronts. It is commonly used by small to mid-sized online retailers to automate review requests, import reviews from marketplaces, and publish review widgets on product pages. The product includes AI-assisted features for generating or improving review-related content and supports integrations with common e-commerce platforms and marketing tools.
Marketplace review import options
Opinew supports importing reviews from major marketplaces and existing review sources, which helps merchants consolidate social proof in one place. This is useful for stores that sell on multiple channels and want consistent on-site review content. Import workflows reduce manual copy/paste and can accelerate initial review seeding after a platform migration.
On-site review display widgets
The product provides storefront widgets for displaying reviews, ratings, and user-generated content elements on product and collection pages. Merchants can typically configure styling and placement to match their theme without custom development. This aligns with common e-commerce review use cases where on-site presentation and schema/structured data support are important.
Automation for review requests
Opinew includes automated email flows to request reviews after purchase, reducing the operational effort of collecting feedback. Automation helps maintain a steady review volume compared with purely manual outreach. It also supports basic segmentation and timing controls that merchants use to manage deliverability and customer experience.
E-commerce platform dependence
Opinew’s value is closely tied to supported e-commerce platforms and their app ecosystems. If a merchant uses a less common platform or a headless architecture, integration and widget deployment may require additional work or may not be fully supported. Platform API changes can also affect imports, widgets, or automation behavior.
Advanced analytics may be limited
Compared with broader customer experience or enterprise reputation suites, reporting and analytics can be narrower in scope. Merchants that need multi-location reporting, advanced sentiment analysis, or deep operational dashboards may find gaps. Some insights may require exporting data to external BI tools.
AI features require governance
AI-assisted review or content features can introduce compliance and brand-risk concerns if not carefully configured. Merchants may need internal guidelines to avoid generating misleading content or violating platform policies. Teams in regulated categories may prefer stricter controls, audit trails, and approval workflows than a typical SMB-focused app provides.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Starter | $19 per month | 200 credits/month (1 credit = 1 review request email); 500 total imported reviews limit; Unlimited AliExpress imports; Photo & video reviews; Automated email review collection; Coupon incentives; SEO rich snippets; 14-day free trial. |
| Growth | $89 per month | 1000 credits/month; 50 free SMS credits/month; 5,000 total imported reviews limit; Advanced review collection & SMS; Google Shopping & AfterShip integrations; All widgets + Q&A; Optimized images; 14-day free trial. |
| Advanced | $199 per month | 2000 credits/month; 100 free SMS credits/month; 30,000 total imported reviews limit; Headless support; Klaviyo/Omnisend/Gorgias/Zendesk integrations; Priority support; Personal onboarding & review migration; Automatic daily import sync; Dedicated customer success manager; 14-day free trial. |
| Enterprise | Starting at $499 per month | Unlimited credits; 300 free SMS credits/month; Unlimited imports; Smart Reviews included; Dedicated server; Custom reports & widgets; Dedicated developer support; Multi-country review requests & widgets; Bazaarvoice syndication; Custom enterprise onboarding & support; 14-day free trial; Book a demo. |
Notes: The pricing page shows a Monthly/Annually toggle but annual prices are not displayed on the pricing page HTML. The vendor Help Center mentions a "free subscription plan" (see SMS Review Requests article), indicating a permanently free tier exists on the vendor platform (see notes below). All price points and feature details above are taken from Opinew's official pricing and help pages.
