Peatix
Customer-to-customer (C2C) community marketing software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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What is Peatix
Peatix is an event discovery and ticketing platform used to create, promote, and manage events with online registration and payments. It supports community-led meetups, classes, and conferences, and provides tools for organizers to communicate with attendees and track registrations. The product combines an organizer console with a consumer-facing marketplace for event discovery, which can help communities attract new participants beyond owned channels.
Integrated ticketing and payments
Peatix supports online registration and paid ticket sales in a single workflow, reducing the need for separate payment tools. Organizers can configure ticket types, quantities, and pricing, and manage attendee lists from the same system. This is useful for C2C communities that monetize events or need controlled capacity management.
Built-in event discovery marketplace
Events can be listed in Peatix’s discovery experience, enabling reach to users browsing for local or interest-based events. This can complement community growth efforts when an organizer does not have a large owned audience. The marketplace model also supports repeat attendance by making it easier for participants to find related events.
Organizer-to-attendee communication tools
Peatix provides messaging and event update capabilities to communicate logistics and changes to registrants. This helps maintain engagement and reduce no-shows for community events. It also centralizes event communications rather than relying entirely on external social groups or email tools.
Limited community CRM depth
Peatix is primarily event-centric, so it may not provide the same depth of member profiles, segmentation, and lifecycle automation found in dedicated community CRM or advocacy platforms. Organizers with complex member journeys may need additional systems for nurturing, referrals, or ongoing engagement outside events. This can increase operational overhead for larger community programs.
Marketplace dependence trade-offs
Relying on a third-party discovery marketplace can reduce control over audience ownership and long-term portability of community relationships. Changes to platform policies, search visibility, or fee structures can affect acquisition and economics. Some organizations prefer fully owned channels for predictable community growth.
Not a full community space
Peatix focuses on event pages and attendee management rather than providing a persistent discussion forum or group space for ongoing peer-to-peer interaction. Communities that require continuous conversations, member-generated content, or moderation workflows may need separate group/community software. This can fragment the member experience across tools.
Plan & Pricing
Pricing model: Pay-as-you-go Free tier/trial: Free tier available for free events (no platform fees); no time-limited free trial. Platform fees (selected official pages / regions):
- US: 5% platform fee per paid ticket. Payment processor (Stripe) fee typically applies separately (Stripe: 2.9% + $0.30 per transaction noted on US site). Included features: no monthly/annual fees; no platform fees on free tickets.
- Japan (organizer pages): 6.0% + ¥150 per paid ticket (breakdown: payment processing 4.9% + ¥99/ticket; Peatix Live fee 1.1% + ¥51/ticket). For music-JASRAC/NexTone events, 9.0% + ¥150 per ticket (breakdown includes higher Peatix Live portion).
- Advance payout / payout fees (regional): Regular payout fee: 5% (inclusive of payment processing) for some regions; Advance payout option: 8% + regional per-ticket fixed fee (example shown: +MYR1.99/ticket) — regional availability and exact amounts vary by country.
Example costs (official examples):
- Japan Peatix Live example: For a ¥2,000 ticket with 10 sold, Peatix Live fees total calculation shown on official help page resulting in net payout calculations (see official help page for breakdown).
Discounts / enterprise:
- Some paid promotional/advertising services (e.g., event promotion, featured listings) have fixed costs and invoiced options (examples: link destination change fee ¥16,500/event; pickup/paid promotion variable pricing). Enterprise/advertising services require contacting Peatix sales and may use invoiced payment.
Notes:
- Fees and exact payout terms vary by country and by selected services (Peatix Live, advance payout, promotional services). Refer to the official regional Peatix pages and organizer help docs for country-specific details.
Seller details
Peatix Inc.
Unsure
Private
https://peatix.com
https://x.com/peatix
https://www.linkedin.com/company/peatix/
