Phorest Salon Software
Spa and salon management software
Dance studio software
Emergency department software
EMR software
Fitness center software
Hospital management information system software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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What is Phorest Salon Software
Phorest Salon Software is a cloud-based spa and salon management platform used to run day-to-day operations such as online booking, client records, point of sale, staff scheduling, and marketing communications. It targets multi-staff salons and spas that need appointment management tied to payments, inventory, and client history. The product also includes tools for automated messaging, memberships/packages, and reporting designed for service businesses with repeat clients.
End-to-end salon operations
Phorest combines booking, POS, client profiles, staff management, and inventory into one system. This reduces the need to stitch together separate scheduling and checkout tools. It fits salons and spas that want operational workflows (appointments to checkout to rebooking) in a single product.
Client retention and messaging
The platform includes built-in marketing features such as automated reminders and targeted client communications based on visit history. These tools support rebooking and follow-up workflows without requiring a separate email/SMS marketing system. Compared with simpler scheduling-first tools, this is more oriented toward repeat-visit retention processes.
Multi-location and reporting support
Phorest supports operational reporting across staff and services, which helps owners track utilization, sales performance, and client activity. It is commonly positioned for growing salons that need more than basic appointment calendars. The reporting and management features are designed to scale beyond single-chair, single-user setups.
Not designed for healthcare
Despite overlapping concepts like scheduling and records, Phorest is not an EMR and does not provide clinical documentation workflows typical of healthcare systems. It is not intended for emergency department operations or hospital information system requirements. Organizations needing regulated medical record functionality generally require a dedicated healthcare platform.
Salon-first feature assumptions
Workflows, terminology, and configuration are optimized for salons and spas rather than fitness centers or dance studios. Businesses that rely on class rosters, attendance tracking, and instructor-led scheduling may find gaps or need workarounds. A class-centric operation may prefer software built primarily around recurring classes and memberships.
Implementation and cost overhead
A full-suite system typically requires setup effort for services, staff permissions, pricing, inventory, and messaging templates. Smaller operators that only need lightweight scheduling may find the feature set more than they require. Total cost can be higher than scheduling-only products once add-ons and usage-based messaging are considered.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Starter | Custom quote — Request a quote on phorest.com/pricing | For salons & clinics with 3+ staff: Scheduling & Online Bookings (with deposits), Automated Email & SMS Reminders, Secure & Smart Client Cards, Video Consultations, Loyalty Programme (Treatcard), Staff Rostering & Management, POS & Cardless Checkout, Stock Management, Phorest 10 styling/branding, Local support (Mon–Sat). Includes unlimited devices & unlimited staff. |
| Grow | Custom quote — Request a quote on phorest.com/pricing | Everything in Starter, plus Reconnect SMS, Online Reputation Manager, Pre-send Digital Consultation Forms, Manager View on PhorestGo, Online Store & Gift Vouchers, Sell Courses & Series, Shopify integration, Dedicated Success Manager, Unlimited online training (Phorest Academy). |
| Ultimate | Custom quote — Request a quote on phorest.com/pricing | Everything in Grow, plus a Branded Booking App (iOS & Android), Digital Loyalty Programme, Client Referrals, Gamified Staff Challenges & Goals, Reserve with Google integration. |
| Elite | Custom quote — Request a quote on phorest.com/pricing | Everything in Ultimate, plus 2-way SMS, Phorest Ads Manager, Lead Management, Memberships, Premium Consultations, Premium Success Manager. |
Notes:
- Phorest uses a quote-based pricing model; prices are not posted on the public pricing page — each plan shows "Request a quote." (see vendor pricing page).
- Phorest displays SMS allowances and SMS rates in the feature comparison (example: 500 free SMS/month and per-SMS rates shown in the pricing feature matrix); exact SMS pricing/allowances may vary by region/account.
- The vendor’s support documentation states an online booking fee is retained by Phorest; in the US & Canada the support article lists a $1 booking fee for online bookings (vendor support page).
- Phorest offers demos and personalised setup but explicitly states they do not offer a free trial on the pricing/FAQ section.
Seller details
Phorest Salon Software
Dublin, Ireland
2009
Private
https://www.phorest.com/
https://x.com/phorest
https://www.linkedin.com/company/phorest-salon-software/
