Ping Identity
Multi-factor authentication (MFA) software
Customer identity and access management (CIAM) software
Identity and access management (IAM) software
Passwordless authentication software
Privileged access management (PAM) software
Risk-based authentication software
Single sign-on (SSO) solutions
Identity management software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$35,000 per year
Free Trial
Free version unavailable
Small
Medium
Large
- Banking and insurance
- Energy and utilities
- Healthcare and life sciences
What is Ping Identity
Ping Identity is an identity and access management platform used to authenticate users and control access to applications and APIs across workforce and customer use cases. It supports single sign-on, multi-factor authentication, and adaptive/risk-based policies, and it integrates with common enterprise directories and cloud applications. The product is typically used by security and identity teams to centralize authentication, federation, and access policy enforcement across hybrid environments.
Broad IAM and federation support
Ping Identity supports common identity standards and federation patterns used in enterprise and consumer-facing applications. This helps organizations connect SaaS apps, on-prem applications, and APIs under a consistent authentication and authorization approach. It is well-suited for hybrid environments where multiple identity stores and application types must coexist.
Adaptive MFA and policy controls
The platform includes multi-factor authentication and risk-based/adaptive access policies to adjust authentication requirements based on context. This supports step-up authentication for higher-risk sessions and reduces friction for lower-risk access. It aligns with common security team requirements for conditional access and centralized policy management.
CIAM capabilities for digital apps
Ping Identity is commonly deployed for customer identity scenarios where applications need scalable login, registration, and profile management. It supports integration patterns used by digital product teams, including API-driven identity services. This makes it applicable when a single vendor is preferred for both workforce IAM and customer authentication foundations.
Complex implementation and operations
Deployments often require careful architecture, integration work, and ongoing tuning of policies and flows. Organizations may need specialized identity expertise to implement federation, adaptive policies, and custom application integrations. This can increase time-to-value compared with simpler, narrowly scoped authentication tools.
Privileged access is not core
While it can participate in privileged access workflows through strong authentication and access policies, it is not primarily a privileged access management system. Organizations that need vaulting, session recording, and privileged credential lifecycle controls typically require additional dedicated tooling. This can add integration and vendor-management overhead for PAM-heavy environments.
Licensing and feature packaging
Capabilities are commonly packaged across multiple modules and editions, which can make cost and scope planning more involved. Buyers may need to map requirements (SSO, MFA, CIAM, adaptive access, API security) to specific components during procurement. This can complicate comparisons when evaluating products with more bundled feature sets.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| PingOne for Customers — Essential | $35,000 per year (starting) | No-code identity orchestration, SSO, authentication policies, user management. (Listed as "Starting at: $35k annually" on Ping Identity pricing page.) |
| PingOne for Customers — Plus | $50,000 per year (starting) | Everything in Essential plus adaptive MFA, multiple authentication methods (SMS/email/biometrics/FIDO2), mobile SDKs, API access management. (Listed as "Starting at: $50k annually" on Ping Identity pricing page.) |
| PingOne for Customers — Passwordless (separate passwordless solution) | Contact Sales | Out-of-the-box passwordless customer solution; pricing listed as "Contact Sales" on the product/pricing pages. |
| PingOne for Workforce — Essential | $3 per user per month (annual)* | Centralized SSO, basic MFA, Directory, app catalog. *Price note: "Based on annual contract for 5,000 user minimum" on the pricing page. |
| PingOne for Workforce — Plus | $6 per user per month (annual)* | Everything in Workforce Essential plus adaptive MFA, Microsoft ecosystem integrations, passwordless authentication. *Price note: "Based on annual contract for 5,000 user minimum" on the pricing page. |
| Other products (e.g., PingOne MFA, PingOne Privilege, PingOne Advanced Services) | Contact Sales / Not published | Several product pages and datasheets instruct to contact sales for pricing or provide no public list price. |
*Footnote: Workforce per-user prices include a site note: "Based on annual contract for 5,000 user minimum." All other products either show "Starting at" values or direct users to contact sales; many enterprise offerings list pricing only via sales engagement.
Seller details
Ping Identity Corporation
Denver, Colorado, USA
2002
Subsidiary
https://www.pingidentity.com/
https://x.com/pingidentity
https://www.linkedin.com/company/ping-identity/
