Pipefy
E-signature software
Procure to pay software
HR service delivery software
Workflow management software
Agentic AI software
AI agents
Procurement software
Procurement orchestration software
Process automation software
AI agents for HR software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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- Accommodation and food services
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What is Pipefy
Pipefy is a cloud-based workflow management and process automation platform used to design, run, and improve business processes across teams. It is commonly used for service request intake, approvals, procurement and finance workflows, and HR service delivery. The product provides configurable workflow templates, form-based intake, rules-based automation, and integrations to connect with other business systems. It also includes AI-assisted capabilities intended to help users create workflows and automate routine steps, depending on plan and configuration.
Configurable workflow builder
Pipefy provides a no/low-code environment to model processes with phases, fields, SLAs, and approval steps. Teams can start from templates and then tailor workflows to match internal policies without custom development. This supports cross-functional use cases such as procurement requests, HR tickets, and shared services operations.
Strong intake and routing
The platform supports structured request intake through forms and portals, helping standardize how work enters the organization. It can route items based on rules, assignments, and required approvals, reducing manual triage. This is useful for service delivery scenarios where multiple request types and stakeholders are involved.
Automation and integrations
Pipefy includes rules-based automation (e.g., triggers, assignments, notifications) to reduce repetitive work. It offers integrations and connectors to sync data with common business tools, enabling end-to-end process execution beyond a single team. This helps organizations orchestrate workflows that span multiple systems of record.
Not a dedicated e-signature
While Pipefy can manage approval workflows and document steps, it is not primarily an e-signature product. Organizations typically need a separate e-signature provider for legally binding signatures and advanced signing features. This can add integration and administration overhead for contract-heavy processes.
Procure-to-pay depth varies
Pipefy can support procurement intake, approvals, and coordination, but it is not a full procure-to-pay suite with native capabilities like supplier onboarding, catalog management, invoicing, and payment execution in one system. Companies with complex P2P requirements may need additional procurement and finance systems. The value often depends on how well Pipefy is integrated into existing ERP/AP tools.
AI capabilities depend on setup
AI and agent-like features are not uniformly available across all workflows and may require specific plans, configuration, and governance. Output quality depends on the underlying process design and data quality in fields and templates. Organizations in regulated environments may need additional controls for auditability and data handling.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Starter | Free (No credit card required) | Pipefy AI; Up to 5 processes; Up to 10 users; Basic automations; Plug‑n‑play process templates; Request tracker; Visual customization; Up to 50 cards/month; Up to 2GB storage; Includes 1,000 single‑use AI credits (additional credits purchasable as add‑ons). |
| Business | Contact Sales (per‑user billing) | All Starter features, plus Unlimited processes; Unlimited users (per‑user billing); Access to Pipefy API; Role‑based access; Private processes; Conditional logic; Data recovery; Electronic signature; Higher limits for automations/API calls; Includes 1,000 single‑use AI credits. |
| Enterprise | Contact Sales (custom pricing) | All Business features, plus Multiple automations; Integrations; Two‑factor authentication; Single Sign‑On (SSO); Custom email domain; Dedicated support and professional services; Higher database & storage limits; White‑labeling; Electronic signature; Includes 1,000 single‑use AI credits. |
| Special plan for Small Businesses (Exclusive fixed‑price offer) | Contact Sales | Exclusive fixed‑price offer for companies with 11–200 employees (subject to conditions); Up to 90% discount for SMB packages; Integration with 500+ tools; Expert support; Platform training & personalized knowledge base. |
Seller details
Pipefy, Inc.
San Francisco, CA, USA
2015
Private
https://www.pipefy.com/
https://x.com/pipefy
https://www.linkedin.com/company/pipefy/
