Planity
Online appointment scheduling software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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What is Planity
Planity is an online appointment scheduling and booking platform designed primarily for local service businesses such as hair salons, barbershops, and beauty/spa providers. It provides a consumer-facing booking experience and a business back office for managing calendars, staff availability, and client appointments. The product is commonly used to centralize bookings from a web page and to reduce manual scheduling via phone or walk-ins.
Consumer-facing online booking
Planity supports online booking that customers can use to find availability and reserve appointments without calling the business. This helps service providers shift routine scheduling to self-service. It fits common workflows in appointment-based local services where staff schedules and service durations drive availability.
Multi-staff calendar management
The platform is built around managing schedules across multiple employees and services. Businesses can allocate availability by staff member and coordinate bookings across a shared calendar. This is useful for salons and similar teams where resources (people and time slots) must be managed together.
Operational focus for local services
Planity is oriented toward appointment-driven operations rather than general-purpose productivity. It is typically used as a day-to-day scheduling system for storefront service businesses. This focus can reduce the need to adapt broader business suites that include many non-scheduling modules.
Limited all-in-one business suite
Planity is primarily a scheduling and booking product, not a full business management suite. Organizations needing broader capabilities (for example, deep CRM, proposals, invoicing, or marketing automation in one system) may require additional tools. This can increase integration and administration overhead.
Industry-specific fit
The product’s core workflows align most closely with beauty and personal care services. Businesses outside these verticals may find that terminology, setup, or feature emphasis does not map cleanly to their processes. As a result, some teams may prefer a more configurable scheduling platform.
Integration depth may vary
Depending on the required stack, Planity may not provide the same breadth of native integrations as broader customer-engagement or website platforms. If a business relies heavily on connecting scheduling to multiple downstream systems, it may need custom workarounds or third-party connectors. Integration requirements should be validated during evaluation.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Agenda | Not publicly listed — contact Planity ("Échanger avec un conseiller"). Sans engagement. | Page personnalisée sur planity.com; Agenda en ligne; 300 SMS de rappel / mois; Suivi et gestion du fichier client; Avance et prépaiement; Bouton de réservation réseaux sociaux. Source: Planity tarifs page. |
| Agenda + Caisse | Not publicly listed — contact Planity ("Échanger avec un conseiller"). Sans engagement. | Toutes les options de l’offre Agenda; Logiciel de caisse certifié NF525; Gestion des stocks; Vente de cartes cadeaux et prestations en ligne; Export des données comptables. (Indiqué comme "Le plus populaire" sur la page tarifs.) |
| Agenda + Caisse + TPE | Not publicly listed — contact Planity ("Échanger avec un conseiller"). Sans engagement. | Toutes les options de l’offre Agenda + Caisse; TPE relié au logiciel; Pourboires suggérés automatiquement; Tickets TPE par e-mail; Virements journaliers des montants encaissés. Note: Planity lists terminal transaction commissions on its TPE page (example rates shown on the vendor site: 0,17€ HT + 0,59% or 0,79% per transaction depending on region/version). |
Additional notes:
- No public per-user or per-month subscription prices are listed on Planity's official pricing page; the site instructs prospective customers to contact a sales advisor / request a demo. (See official tarifs page.)
- Planity advertises a free demonstration / "démonstration gratuite" to onboard professionals but does not publish a time-limited trial length or a permanently free professional tier on the pricing page.
