pMD Secure Messaging
HIPAA compliant messaging software
Health care software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$10 per user per month
Free Trial unavailable
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What is pMD Secure Messaging
pMD Secure Messaging is a HIPAA-oriented secure messaging application used by healthcare organizations to communicate patient-related information among care teams. It supports encrypted text-style communication and is typically used for clinical coordination, on-call communication, and internal staff messaging. The product is positioned for healthcare workflows where auditability and access controls are required in addition to basic mobile messaging.
Healthcare-focused secure messaging
The product is designed specifically for clinical communication rather than general-purpose team chat. It supports secure exchange of patient-related information in a way intended to align with HIPAA requirements. This focus can reduce the need to adapt consumer messaging tools for clinical use cases.
Mobile-first clinician workflows
Secure messaging is commonly delivered through mobile apps, which fits how clinicians communicate during shifts. This supports rapid coordination for on-call, rounding, and cross-coverage scenarios. A mobile-first approach can improve responsiveness compared with email-centric communication.
Administrative control and oversight
Healthcare messaging tools typically include centralized administration, user management, and policy controls. These capabilities help organizations manage access as staff join, leave, or change roles. They also support governance needs that are harder to meet with unmanaged SMS or consumer chat apps.
Adoption and governance overhead
Secure messaging requires user provisioning, policy configuration, and ongoing compliance administration. Training and change management are often needed to move staff away from standard SMS or informal channels. Without strong governance, organizations may see inconsistent usage across departments.
Integration depth may vary
Value often depends on how well secure messaging connects to existing clinical systems and directories. If integrations with EHRs, scheduling, or on-call systems are limited, staff may need manual steps to find the right recipients or context. Integration capabilities and available APIs should be validated for the specific environment.
Limited beyond messaging scope
The product’s core value is secure messaging, not a full clinical collaboration suite. Organizations may still need separate tools for broader team collaboration, document workflows, or patient engagement. This can increase the number of systems users must switch between.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Free (pMD free messaging) | $0 — Free | Basic secure messaging via mobile app only; does not include website/desktop access; limited features; can upgrade to paid pChat. |
| pMD pChat (Paid) | $10 per user/month | HIPAA-compliant secure messaging (text, group chat), HD video & voice calls, encrypted photo/video attachments, read receipts, patient contacts included at no additional cost; no setup fees or long-term contracts. |
Seller details
pMD
