PointClickCare Senior Living Platform
Assisted living software
EHR software
Revenue cycle management software
Value-based performance management analytics software
Health care software
Ambulatory software
Health care operations software
Long term post acute care
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$65 per App per Facility per month
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What is PointClickCare Senior Living Platform
PointClickCare Senior Living Platform is a cloud-based software suite used by senior living and long-term care providers to document resident care, manage clinical workflows, and support operational processes. It is used by assisted living, independent living, and related post-acute settings to coordinate assessments, medication management, care plans, and staff workflows. The platform is positioned as part of a broader PointClickCare ecosystem that supports interoperability with other care settings and third-party partners.
Purpose-built for senior living
The product focuses on workflows common in assisted living and senior living operations, including resident assessments, care plans, medication administration processes, and incident tracking. This reduces the need to adapt general-purpose ambulatory tools to senior living requirements. It also aligns with multi-community operations where standardization across sites matters.
Broad platform and integrations
PointClickCare operates a large post-acute care software ecosystem, and the senior living platform benefits from that broader footprint. Organizations can connect clinical documentation with adjacent functions such as care coordination and data exchange with external providers and partners. This can be useful for providers that need interoperability across long-term and post-acute care networks.
Operational and clinical workflow coverage
The platform combines clinical documentation with operational workflows that senior living teams use day to day. This supports cross-functional use by nursing, care staff, and administrators rather than limiting the system to clinical users only. For organizations consolidating systems, it can reduce reliance on separate point solutions for core resident-care processes.
Implementation and change management
Deployments in multi-community environments typically require configuration, workflow redesign, and staff training. Organizations with limited IT resources may need vendor or partner support to complete rollout and optimization. Time-to-value can vary depending on how standardized the operator’s processes are across sites.
Complexity for smaller operators
A platform approach can introduce more features and configuration options than a small assisted living operator needs. Smaller communities may find that administrative overhead increases if they do not use enough modules to justify the breadth of the system. Some organizations may prefer narrower tools when requirements are limited to a few workflows.
Module and data boundaries
Capabilities such as revenue cycle management and performance analytics may depend on specific modules, add-ons, or integrations rather than being uniformly available in a single baseline package. This can create variability in functionality across sites if different modules are licensed or implemented. Buyers often need to validate which reporting, billing, and interoperability features are included versus optional.
Plan & Pricing
Pricing model (platform): Custom / quote-based (PointClickCare does not publish standard subscription tiers for its Senior Living Platform). Official site notes costs include one-time implementation fees and ongoing monthly charges (per organization or contracted bed) for the CORE EHR and some modules.
Module with published official price:
- USCDI Connector (PointClickCare FHIR API): $65 per App per Facility per month (price subject to annual revision).
Optional / module-specific cost notes (from official site):
- Some modules/features are stated as having no additional cost when enabled (e.g., Connected Care Center pulls resident info and is "no additional costs").
- Implementation & onboarding (EHR for Practice Groups) — one-time implementation fee; priced by factors such as number of facilities and custom configuration.
- Data migration & extracts — priced by data volume and transformation requirements.
(Notes: No public tiered plans or list prices for the full Senior Living Platform were found on the vendor site; most product pricing is handled via sales/quoting.)
Seller details
PointClickCare Technologies, Inc.
Mississauga, Ontario, Canada
2000
Private
https://pointclickcare.com/
https://x.com/PointClickCare
https://www.linkedin.com/company/pointclickcare/
