Praxedo
Field service management software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
Take the quiz to check if Praxedo and its alternatives fit your requirements.
$195 per month
Free Trial unavailableFree version unavailable
Small
Medium
Large
- Energy and utilities
- Professional services (engineering, legal, consulting, etc.)
- Construction
What is Praxedo
Praxedo is a cloud-based field service management (FSM) platform used to plan, dispatch, and track field interventions such as maintenance, installation, and repairs. It supports back-office teams and mobile technicians with scheduling, work order execution, and customer/asset data capture in the field. The product typically fits organizations that run technician-based operations and need real-time visibility into jobs and technician activity. It also provides integration options to connect FSM workflows with ERP/CRM and other business systems.
End-to-end FSM workflow coverage
Praxedo supports core FSM processes from work order creation through scheduling/dispatch, technician execution, and job completion reporting. This reduces reliance on separate tools for planning, mobile execution, and service reporting. It is suited to teams that need a single operational system for day-to-day field service delivery.
Mobile technician execution tools
The platform includes mobile capabilities for technicians to receive assignments, capture job details, and update status from the field. This helps standardize data capture (e.g., checklists, notes, photos, signatures) and improves timeliness of service reporting. It is relevant for organizations with distributed technicians and variable connectivity conditions.
Integration-friendly deployment model
Praxedo is commonly positioned to integrate with existing ERP/CRM and line-of-business applications to avoid duplicating customer, contract, or asset records. This supports scenarios where FSM is one component of a broader enterprise stack. It can be a practical option when an organization wants FSM functionality without replacing its core business system.
Not a full ERP suite
Praxedo focuses on field service execution and dispatch rather than providing broad ERP capabilities such as general ledger, procurement, or full order-to-cash. Organizations looking for a single suite for finance and operations typically need additional systems. This can increase integration and data-governance requirements.
Customization may require services
Complex workflows (industry-specific forms, advanced business rules, or bespoke approval chains) can require configuration effort and, in some cases, vendor or partner services. This may extend implementation timelines compared with lighter-weight tools. Buyers should validate how far no-code configuration can go for their use cases.
Advanced analytics depends on setup
Operational reporting is typically strongest when job, asset, and technician data models are well-defined and consistently used. Organizations may need additional BI tooling or data exports for advanced analytics and cross-system KPIs. This adds work for teams that require enterprise-wide reporting across multiple platforms.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Basic | $39 / month per user | Listed for Small Businesses on Praxedo pricing page. Includes core Field Operations Hub capabilities (centralized repository for resource & client data, basic scheduling, mobile app access, PDF report generation). Plans available for businesses with a minimum of 5 users per month. |
| Advanced | $69 / month per user | Listed for SMBs. Builds on Basic with additional scheduling/management capabilities and expanded mobile/office features (per Praxedo pricing page). |
| Optimized | $99 / month per user | Listed for SMBs. Includes more advanced scheduling and operational features (Optimized tier on the pricing page). |
| Automated | $149 / month per user | Listed for mid-sized businesses. Includes automated/AI-enabled scheduling (Automatic SmartScheduler) and premium support levels per the pricing page. |
| Enterprise | Customized plans | Large enterprises: pricing is custom — contact Praxedo for a tailored plan. Add-ons (Customer Portal, Appointment Portal, Video-Assistance/ViiBE) and connectors are available with tailored or progressive pricing as noted on the vendor site. |
Seller details
Praxedo SA
Paris, France
2005
Private
https://www.praxedo.com/
https://x.com/praxedo
https://www.linkedin.com/company/praxedo/
