ProcessMaker
Mobile forms automation software
Business process management software
Digital process automation (DPA) software
Intelligent document processing (IDP) software
Workflow management software
Process automation software
Business process mapping software
Process designer software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$3,000 per month
Free TrialFree version
Small
Medium
Large
- Accommodation and food services
- Real estate and property management
- Media and communications
What is ProcessMaker
ProcessMaker is a business process management and digital process automation platform used to model, run, and monitor workflow-driven business processes. It targets operations, IT, and process improvement teams that need to orchestrate human tasks, forms, approvals, and system integrations. The product includes a visual process designer, configurable forms, rules, and connectors/APIs to integrate with external systems. It also supports document-centric workflows and can be used to route and capture data from documents as part of end-to-end processes.
End-to-end workflow orchestration
ProcessMaker supports modeling and executing multi-step processes that include human approvals, SLAs, escalations, and automated system steps. It provides a centralized engine for routing work across teams and tracking status. This makes it suitable for cross-department processes such as procure-to-pay, onboarding, and service request handling.
Visual process and form design
The platform includes a graphical process designer and tools to build data-capture forms used within workflows. This reduces reliance on custom-coded UIs for common internal process applications. It also helps standardize process documentation and implementation by keeping the model and execution logic closely aligned.
Integration and extensibility options
ProcessMaker provides APIs and connectors to integrate workflows with external business systems and data sources. This supports automation scenarios where tasks need to create, update, or validate records in other applications. Extensibility helps organizations use the BPM layer as an orchestration hub rather than a standalone task tracker.
Implementation can be complex
Deploying BPM/DPA platforms typically requires process analysis, data modeling, role design, and integration work, and ProcessMaker is no exception. Organizations without BPM expertise may need professional services or dedicated internal administrators. Time-to-value can be longer than lighter-weight checklist or simple form tools.
IDP depth varies by use case
While ProcessMaker can support document-centric workflows and data capture, advanced document understanding often depends on configuration and integrations. Teams with heavy OCR/classification/extraction requirements may need to validate whether native capabilities meet accuracy and scale needs. Document automation may require pairing with specialized extraction services for complex layouts.
Mobile-first field workflows not primary
ProcessMaker can be used on mobile via web access and forms, but it is primarily designed for process orchestration rather than offline-first field data collection. Organizations that require robust offline mode, device-native capture, or specialized mobile field UX may find additional tooling necessary. Mobile experience and device management requirements should be validated in pilots.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Standard | $3,000 per month (billed annually) | Includes 1,000 cases/month (with options to increase); Dedicated customer success manager; Unlimited processes & users; Custom forms/interfaces; Two environments (Development & Production); case-based pricing (pay per running case). |
| Professional | Talk to us for a quote (billed annually) | Everything in Standard, plus Decision Tables, smart inbox tools, Intelligent Document Processing (IDP) and additional integrations. |
| Enterprise | Talk to us for a quote (billed annually) | Everything in Professional, plus Generative AI features (FlowGenie AI agents), Process Intelligence (process mining, KPIs, conformance) and advanced analytics; contact sales for pricing. |
Seller details
ProcessMaker, Inc.
Raleigh, North Carolina, USA
2000
Private
https://www.processmaker.com/
https://x.com/processmaker
https://www.linkedin.com/company/processmaker/
