QBench
Lab inventory management software
LIMS software
Laboratory software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$16,500 per year
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What is QBench
QBench is a cloud-based laboratory information management system (LIMS) used to manage samples, tests, workflows, and reporting in regulated and non-regulated labs. It supports use cases such as sample intake, chain of custody, instrument/result capture, quality control, and customer reporting for testing and service laboratories. The system is configurable to match lab-specific processes and typically includes customer portals and billing/invoicing options for commercial labs. QBench is positioned for labs that need an end-to-end LIMS rather than a standalone electronic lab notebook.
Configurable workflow and data model
QBench provides configurable sample, test, and workflow structures so labs can align the system to their operational processes. This helps support different lab types (e.g., environmental, food, cannabis, clinical support testing) without requiring a single fixed template. Configuration can reduce reliance on custom code compared with more rigid laboratory systems. It also supports standardized data capture for downstream reporting and compliance needs.
End-to-end lab operations coverage
QBench typically covers core LIMS functions including sample accessioning, test assignment, results entry/validation, QC checks, and report generation. It also supports operational features often needed by service labs, such as client access/portals and invoicing/billing workflows. This breadth can reduce the number of separate tools required for daily lab operations. It is oriented toward production testing environments rather than only R&D documentation.
Cloud deployment and remote access
QBench is delivered as a cloud solution, which can simplify infrastructure management compared with on-premises deployments. Web access supports distributed teams and multi-site labs that need consistent processes and centralized data. Cloud delivery can also speed up initial rollout for labs without dedicated IT resources. Ongoing updates are typically handled by the vendor rather than internal administrators.
Configuration can require vendor help
While QBench is configurable, implementing complex workflows, integrations, and validation requirements can require significant setup effort. Many labs will need vendor professional services or experienced administrators to model processes correctly. This can extend timelines for go-live compared with simpler, lighter-weight laboratory tools. It can also increase total cost for highly customized environments.
Integration depth varies by instrument
Instrument and external system integrations depend on the specific instruments, data formats, and middleware used in the lab. Some labs may need custom integration work to automate data capture and reduce manual transcription. If integrations are limited, staff may rely on file imports/exports or manual entry for certain workflows. This can affect throughput and error rates in high-volume environments.
Less suited to ELN-first R&D
QBench is primarily a LIMS for operational testing workflows, which may not match teams that prioritize experiment narrative, protocol authoring, and rich scientific note-taking. Labs that need an ELN-first experience may require an additional ELN or complementary documentation process. This can create parallel systems for R&D and routine testing. Fit depends on whether the lab’s primary need is operational sample testing versus research documentation.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Foundation | $16,500 per year (includes 5 users) | Core workflow tools: Orders, Samples, Tests, Batches, Projects, Suppliers, Protocols (LES), Worksheets, Reports, Dashboards, No-code automations; volume discounts at 10 users. |
| Growth | $19,500 per year (includes 5 users) | Everything in Foundation plus: File Parser, Instrument Integration, Customer Portal (1,000 end users), API (300 calls/min), Inventory Management; volume discounts at 10 users. |
| Advanced | $25,500 per year (includes 5 users) | Everything in Growth plus: Quality Management System (QMS), Equipment Management, CAPA, Document Control, Training Sets, Billing Management (quotations, invoicing), BI integrations; volume discounts at 10 users. |
| Enterprise | Custom / Contact sales | Custom user count and pricing; includes SSO/MFA, Divisions, IP Allowlisting, Dedicated Technical Account Manager, Premium Support add-on. |
| Integrations (add-on) | Starting at $1,500 per year | Third-party software & instrument integrations built & managed by QBench. |
| Training & Professional Services | Training: $5,000–$10,000 one-time; Professional services: varies by scope | One-time services for configuration, data migration, implementation; training billed upfront. |
