
Rapport
AI chatbots software
Text to speech software
AI avatar generators
AI voice assistants
Generative AI software
Synthetic media software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$19 per month
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What is Rapport
Rapport is a synthetic media platform focused on creating interactive AI avatars that can speak and respond in real time. It is used by product teams, marketers, and customer experience groups to build digital characters for web experiences, demos, training, and branded conversational interfaces. The product typically combines an avatar layer with text-to-speech and conversational AI so users can deploy a voice-enabled character rather than a text-only chatbot. It is positioned for teams that want a character-driven interface and need tooling to design, script, and integrate an avatar into applications.
Interactive avatar-based experiences
Rapport centers the user experience on a visual avatar rather than a text-only chat interface. This can fit use cases such as guided product walkthroughs, training simulations, and branded digital hosts. The avatar layer can differentiate deployments where presence and nonverbal cues matter more than standard chat widgets.
Multimodal stack in one tool
The product combines conversational AI with text-to-speech and an avatar renderer, reducing the need to stitch together multiple vendors for a basic avatar assistant. This can simplify prototyping and shorten time to a working demo. It also helps keep voice, persona, and visual presentation aligned under one configuration.
Suitable for embedded deployments
Rapport is designed to be embedded into digital experiences, which supports use in websites, kiosks, or application front ends. This aligns with teams that want an assistant as part of an existing customer journey rather than a separate channel. Integration-oriented design can be useful when coordinating with web or app development teams.
Vendor details not verifiable
Publicly verifiable information about the owning company (legal entity name, founding year, and headquarters) is not consistently available from authoritative sources in this context. This makes it harder for buyers to complete vendor risk reviews and procurement due diligence. Prospective customers may need to request formal documentation directly from the vendor.
Operational controls may vary
Compared with mature customer engagement platforms, avatar-first tools may offer fewer built-in controls for contact management, routing, and lifecycle automation. Buyers may need additional systems for analytics, CRM synchronization, and customer support workflows. The overall solution can therefore require more integration work for production use.
Synthetic media governance needs work
Deploying voice and avatar experiences introduces governance requirements such as consent, disclosure, and brand safety review. Organizations may need to define policies for acceptable outputs, persona usage, and logging/retention. If the product’s admin, audit, and moderation features are limited, teams may need compensating controls outside the platform.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Trial | Free for 14 days (time-limited) | 50 minutes of AI-powered avatar conversation sessions; Reports; 1 creator; 1 workspace; Unlimited projects; Scenario templates; Same features as Pro. No credit card required. |
| Pro | $19/month | 100 usage minutes/month; Effective rate $0.19/min (overage billed at $0.21/min); 1 creator; 5 workspaces; Email support; Access to premium avatars, integrations (ChatGPT, Gemini, Groq), TTS & ASR providers. |
| Business | $99/month | 500 usage minutes/month; Effective rate $0.19/min (overage $0.21/min); 3 creators; Unlimited workspaces; Remove Rapport branding; Priority chat/email/phone support; Role-based control; Upload custom Metahumans/3D avatars; Advanced integrations & analytics. |
| Enterprise | Custom (contact sales) | Tailored usage packages; Unlimited creators & workspaces; Professional services (creative, technical), prompt engineering support, custom reporting & project configurations; Compliance/GDPR support; Dedicated CSM; Implementation services; On-prem/private cloud hosting ("Rapport in a box"). |