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Raygun

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Pricing from
$40 per 100,000 errors/mo
Free Trial
Free version unavailable
User corporate size
Small
Medium
Large
User industry
  1. Accommodation and food services
  2. Information technology and software
  3. Real estate and property management

What is Raygun

Raygun is a cloud-based monitoring platform that helps software teams detect, diagnose, and prioritize production issues across web and mobile applications. It combines error and crash reporting with performance monitoring and real user monitoring to support incident response and release quality. Typical users include engineering, QA, and DevOps teams that need stack traces, user/session context, and performance traces to troubleshoot faster. The product emphasizes end-to-end visibility from client-side experience to backend performance with alerting and workflow integrations.

pros

Unified errors and performance

Raygun brings together crash/error reporting and application performance monitoring in one product suite. This reduces the need to correlate issues across separate tools when investigating regressions or incidents. Teams can move from an error occurrence to related performance context (for example, slow transactions or affected endpoints). It supports both web and mobile use cases, which helps organizations standardize monitoring across platforms.

Strong diagnostic context

Raygun captures stack traces and contextual metadata to help reproduce and debug issues. For client-side issues, it can associate errors with user/session details and environment attributes (such as browser/device and app version). For performance, it provides transaction-level visibility that helps isolate bottlenecks. This depth of context is useful for triage and root-cause analysis without requiring direct access to end-user devices.

Alerting and integrations

Raygun includes alerting to notify teams when error rates or performance metrics cross thresholds. It integrates with common developer workflows (for example, chat and issue tracking) to route incidents into existing processes. These integrations support faster handoff from detection to remediation. The platform also supports team-based access for shared operational ownership.

cons

Not a full bug tracker

Although Raygun can create issues via integrations, it does not replace a dedicated bug tracking system for end-to-end backlog management. Teams typically still need a separate tool for sprint planning, workflows, and custom fields. As a result, Raygun functions best as a detection and diagnostics layer rather than the system of record for defects. Organizations should plan for integration and process alignment.

APM depth varies by stack

APM capabilities depend on the language/runtime and agent support used in the environment. Some stacks may have richer tracing and profiling options than others, which can affect how much performance detail teams can capture. This can lead to uneven coverage across heterogeneous architectures. Validation in a proof-of-concept is often necessary for less common frameworks.

Cost scales with usage

Like many monitoring platforms, pricing typically scales with factors such as event volume, users, or monitored applications. High-traffic applications or broad instrumentation can increase ongoing costs over time. Teams may need to tune sampling, retention, or alerting to manage spend. Budgeting should account for growth in telemetry as adoption expands.

Plan & Pricing

Crash Reporting

Plan Price Key features & notes
Basic $40 per 100,000 errors/mo (annual) / $60 per 100,000 errors/mo (monthly) Unlimited apps & members; unlimited customer records; attachments; alerts (email/Slack/Teams); spike protection; advanced search & filters; deployment tracking; audit log; Raygun API; On-demand events available. Free 14‑day trial.
Team (Most popular) $80 per 200,000 errors/mo (annual) / $120 per 200,000 errors/mo (monthly) Everything in Basic plus inbound filters, third‑party integrations, unlimited custom dashboards, single custom report, user roles & permissions. Free 14‑day trial.
Business $400 per 1,000,000 errors/mo (annual) / $600 per 1,000,000 errors/mo (monthly) Everything in Team plus SAML SSO, dedicated account manager, multiple custom reports, multi‑year discount, priority support, product training & onboarding, quarterly reviews. Free 14‑day trial.
Enterprise Custom (Talk to us) Everything in Business plus custom terms & compliance, data volume discounts, unlimited custom reports, SLA, private Slack support, custom data retention, carryover events, invoiced billing. Free 14‑day trial.

Notes: On‑demand (overage) rate for Crash Reporting: $0.001 per error (billed when reserved events are exceeded). Reserved events are billed monthly or annually as shown; additional reserved events can be purchased in 50,000 increments.

Real User Monitoring (RUM)

Plan Price Key features & notes
Basic $80 per 100,000 sessions/mo (annual) / $120 per 100,000 sessions/mo (monthly) Unlimited apps & members; unlimited customer records; Core Web Vitals & UX metrics; root cause analysis; page‑level insights; custom alerts for slow pages; advanced search & filters; deployment tracking; audit log; Raygun API; On‑demand events. Free 14‑day trial.
Team $160 per 200,000 sessions/mo (annual) / $240 per 200,000 sessions/mo (monthly) Everything in Basic plus alerts for Core Web Vitals, third‑party integrations, unlimited custom dashboards, custom timings, user roles & permissions. Free 14‑day trial.
Business (Most popular) $800 per 1,000,000 sessions/mo (annual) / $1,200 per 1,000,000 sessions/mo (monthly) Everything in Team plus SAML SSO, dedicated account manager, multiple custom reports, multi‑year discount, priority support, product training & onboarding, quarterly reviews. Free 14‑day trial.
Enterprise Custom (Talk to us) Everything in Business plus custom terms & compliance, data volume discounts, unlimited custom reports, SLA, private Slack support, custom data retention, carryover events, invoiced billing. Free 14‑day trial.

Notes: On‑demand (overage) rate for RUM: $0.002 per session. Reserved events are billed monthly or annually as shown.

Application Performance Monitoring (APM)

Plan Price Key features & notes
Basic $80 per 100,000 traces/mo (annual) / $120 per 100,000 traces/mo (monthly) Unlimited apps & members; Apdex metric; sampling & code filtering; flamechart diagnostics; proactive notifications; advanced search & filters; deployment tracking; audit log; Raygun API; On‑demand events. Free 14‑day trial.
Team (Most popular) $160 per 200,000 traces/mo (annual) / $240 per 200,000 traces/mo (monthly) Everything in Basic plus inbound filters, third‑party integrations, unlimited custom dashboards, source code integration, user roles & permissions. Free 14‑day trial.
Business $800 per 1,000,000 traces/mo (annual) / $1,200 per 1,000,000 traces/mo (monthly) Everything in Team plus SAML SSO, dedicated account manager, multiple custom reports, multi‑year discount, priority support, product training & onboarding, quarterly reviews. Free 14‑day trial.
Enterprise Custom (Talk to us) Everything in Business plus custom terms & compliance, data volume discounts, unlimited custom reports, SLA, private Slack support, custom data retention, carryover events, invoiced billing. Free 14‑day trial.

Notes: On‑demand (overage) rate for APM: $0.002 per trace. Reserved events and add‑ons (e.g., Usage Capping) available. All prices and features from Raygun official pricing and billing documentation.

Seller details

Raygun Limited
Wellington, New Zealand
2013
Private
https://raygun.com/
https://x.com/raygunio
https://www.linkedin.com/company/raygun/

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