Relativity
Investigation management software
eDiscovery software
Legal hold software
Public records management software
Legal software
AI legal assistant software
Legal document management software
Public sector software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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What is Relativity
Relativity is an eDiscovery and investigations platform used to collect, process, review, analyze, and produce electronically stored information for litigation, regulatory matters, and internal investigations. It is used by law firms, corporate legal teams, government agencies, and service providers to manage large document sets and review workflows. The platform combines document review, analytics, and workflow automation, and it is commonly deployed as a cloud service with options for controlled access and auditing. Relativity also supports legal hold and related information governance workflows through integrated modules.
End-to-end eDiscovery workflow
Relativity supports core eDiscovery stages including processing, review, analytics, and production within a single platform. Teams can configure review layouts, issue coding, redactions, and production specifications to match matter requirements. This reduces reliance on multiple point tools and helps standardize workflows across matters. It is well-suited to large, multi-custodian datasets and complex review projects.
Configurable workflows and permissions
The platform provides granular security controls, role-based permissions, and auditing features that support defensible review and access governance. Administrators can tailor workspaces, fields, views, and scripts to align with organizational processes. This flexibility supports varied use cases such as litigation, regulatory response, and internal investigations. It also enables service-provider style multi-matter operations with repeatable templates.
Analytics and AI-assisted review
Relativity includes analytics capabilities that help prioritize and organize documents for review, such as clustering, email threading, and technology-assisted review workflows. These features can reduce manual effort by improving document triage and reviewer consistency. The platform supports structured review workflows that incorporate machine learning outputs into decisioning. This is particularly useful when timelines are tight and data volumes are high.
Complex administration and setup
Relativity’s configurability typically requires trained administrators and established operational processes. Initial workspace setup, permissions design, and workflow configuration can be time-consuming for teams without prior eDiscovery platform experience. Organizations may need dedicated internal staff or external partners to manage ongoing optimization. This can be heavier than simpler, small-matter-focused tools.
Cost can scale quickly
Total cost often depends on data volumes, processing, hosting, and user access patterns, which can increase materially on large matters. Budgeting can be challenging when matter sizes vary or when multiple stakeholders require access. Additional modules (for example, legal hold or advanced analytics) may add to overall spend. This can be a constraint for smaller teams or infrequent eDiscovery users.
Not a general records system
While Relativity can support public records response and investigations workflows, it is primarily designed for eDiscovery and legal review rather than enterprise-wide records management. Organizations with broad retention scheduling, records classification, and lifecycle governance needs may require separate systems and integrations. FOIA/public records use cases may need additional configuration to match agency-specific intake and tracking processes. This can increase implementation effort in public sector environments.
Plan & Pricing
Pricing model: Pay-as-you-go (usage-based) with optional term commitments Free tier/trial: No permanent free tier or public free trial stated on the official site (see notes). Details & notes:
- Relativity advertises flexible pricing options and explicitly offers a pay-as-you-go option as well as one- or three-year commitment options (discounted). Feature and data-rate customization available; customers are asked to contact sales for specific pricing. cite
- RelativityOne uses variable data tiers (e.g., active data, early-case-assessment/low-value tiers, archived/cold storage tiers) and volume discounts to optimize costs; exact per-GB or per-user rates are not published on the public pricing pages. cite
- User fees can be bundled into the data rate under certain subscription plans (new subscription plan announced that bundles user fees into data rate). Exact bundled pricing not published. cite
- Many advanced modules (Relativity aiR for Review, aiR for Privilege, Relativity Contracts, Legal Hold, Data Breach Response, Privilege Identify) list "Contact Us/About Pricing" rather than public prices, indicating module pricing is provided by sales. cite
- Relativity provides tools for customers to monitor and estimate costs for their RelativityOne instances (Cost Explorer), but Cost Explorer reflects the subscription-specific rates and does not publish standard public price points. cite
Example costs: Not published on official site. All product- and module-level pricing requires contacting Relativity or a reseller per the vendor site.
Discount options: Volume discounts, variable data tiers, term-commitment discounts (1- or 3-year), wholesale/service-provider licensing options announced. cite
Notes on availability of public pricing: Relativity’s official website does not list numeric prices or public per-user/per-GB rates; it directs prospective buyers to contact sales or request pricing. cite
Seller details
Relativity ODA LLC
Chicago, IL, USA
2001
Private
https://www.relativity.com
https://x.com/relativityhq
https://www.linkedin.com/company/relativity/
