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RemoteView

Features
Ease of use
Ease of management
Quality of support
Affordability
Market presence
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Pricing from
$3.99 per managed device per month
Free Trial
Free version unavailable
User corporate size
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Medium
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User industry
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What is RemoteView

RemoteView is a remote desktop and remote support product used to access and control Windows PCs over the internet for IT helpdesk, MSP-style support, and remote work scenarios. It typically supports attended and unattended access, file transfer, and session management features needed for troubleshooting and administration. The product is commonly positioned for organizations that want a centrally managed remote-control tool with security and auditing controls.

pros

Attended and unattended sessions

RemoteView supports interactive remote control for end-user support as well as unattended access for ongoing administration. This fits common IT helpdesk workflows such as troubleshooting, patch checks, and configuration changes. It reduces the need for on-site visits when endpoints are reachable online.

Centralized admin and auditing

The product is typically deployed with an administrative console for managing users, endpoints, and permissions. Session logs and access controls help organizations align remote access with internal policies. This is important for environments that require traceability of remote actions.

Common remote support utilities

RemoteView generally includes utilities expected in this category such as file transfer and remote screen sharing/control. These capabilities support practical tasks like collecting diagnostic files and deploying small fixes during a session. It aligns with baseline feature expectations for remote desktop tools used in IT support.

cons

Vendor details hard to verify

Publicly verifiable information about the current legal entity behind "RemoteView" can be inconsistent across regions and similarly named offerings. Without a confirmed vendor record, it is difficult to validate corporate ownership, headquarters, and official social profiles. Buyers may need to confirm the exact product edition and seller through procurement due diligence.

Ecosystem depth may vary

Compared with more widely adopted remote support platforms, third-party integrations (e.g., PSA/ITSM, identity providers, and RMM tooling) may be more limited or require custom work depending on the edition. This can increase operational effort for teams that want automated ticketing, device inventory sync, or SSO standardization. Integration requirements should be validated during a pilot.

Feature parity not guaranteed

Capabilities such as advanced session recording, granular technician roles, multi-tenant management, and compliance reporting can vary significantly by vendor and licensing tier in this category. If RemoteView lacks any of these, it can affect suitability for regulated environments or MSP-style operations. Organizations should confirm required controls (MFA/SSO, logging retention, and encryption options) before rollout.

Plan & Pricing

Plan Price Key features & notes
Standard (aka Basic) $3.99 per managed device / month (or $39.90 per year billed annually; for 1–10 devices) Budget plan for individuals / small businesses; mobile device support; unlimited users; limited security & management features. Source: official pricing page.
Enterprise (Mass Device Management - Enterprise Hit) $6.50 per managed device / month (for 11+ devices) Premium plan for group management; includes all Standard features plus additional enterprise/server features; contact sales for server/custom deployment.
Pack 100 (Mass Device Management) $30 per month for 100 managed devices (includes 1 concurrent connection) Designed for unattended access and bulk device management; includes all Enterprise features; additional concurrent connection available for $60.
Pack 300 (Mass Device Management) $80 per month for 300 managed devices (includes 1 concurrent connection) Same as Pack 100 but for 300 devices; includes all Enterprise features; additional concurrent connection available for $60.
Pack Unlimited (Mass Device Management) $227 per month for unlimited managed devices (1 concurrent connection; add up to 3) Unlimited device management, unlimited users; includes all Enterprise features; additional concurrent connection available for $60.
RemoteViewBOX (appliance) $799 (one-time) Appliance solution for legacy/specialized equipment; consult product page for details.
RemoteWOL (hardware) $399 (one-time) Remote power control device for multiple devices/servers where RemoteView is installed.
Server / On-premise / Custom Contact sales / Request a consultation On-premise/server deployments require consultation; purchase by quote (contact sales).

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