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Resco – Mobility & Productivity

Features
Ease of use
Ease of management
Quality of support
Affordability
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Pricing from
$350 per month
Free Trial
Free version
User corporate size
Small
Medium
Large
User industry
  1. Professional services (engineering, legal, consulting, etc.)
  2. Information technology and software
  3. Energy and utilities

What is Resco – Mobility & Productivity

Resco – Mobility & Productivity is a mobile-first platform used to run offline-capable field work on top of CRM and service processes, commonly in Microsoft Dynamics 365 and Dataverse environments. It supports field service and field sales teams with mobile CRM access, configurable forms, inspections, and guided workflows for technicians and reps working in low-connectivity conditions. The product includes tools for building mobile apps and forms, capturing photos/signatures, and synchronizing data back to the core system. It is typically adopted by organizations that need standardized data capture and productivity features for distributed field teams.

pros

Strong offline mobile capability

The platform is designed for field users who need to work without reliable connectivity and sync later. It supports local data storage, offline forms, and background synchronization to reduce disruption in remote locations. This is a practical differentiator versus many CRM-centric tools that assume continuous connectivity. It also helps improve data completeness when work happens away from the office.

Configurable forms and inspections

Resco provides form and workflow configuration suited to inspections, checklists, and structured data capture. Organizations can standardize how technicians and inspectors collect readings, photos, and signatures in the field. This supports auditability and consistent execution across teams. It is useful for safety, quality, and compliance-oriented processes where evidence capture matters.

Ecosystem fit for Dynamics/Dataverse

Resco is commonly implemented as an extension to Microsoft Dynamics 365/Dataverse deployments, aligning with CRM and service data models. This can reduce the need to replace an existing CRM while improving the mobile experience for field roles. It also supports integration patterns that keep field data in the system of record. For organizations already standardized on Microsoft business applications, this can simplify architecture decisions.

cons

Best value in Microsoft stack

The product’s strongest use cases typically assume a Dynamics 365/Dataverse-centric architecture. Organizations using other CRMs may face additional integration work or may not realize the same level of native alignment. This can affect implementation scope and total cost. Buyers should validate fit if the CRM system of record is not Microsoft-based.

Configuration and governance overhead

Building and maintaining mobile apps, forms, and offline sync rules requires careful configuration and ongoing governance. Larger deployments often need admin and developer involvement to manage templates, roles, and data synchronization behavior. Without disciplined change control, field apps can fragment across regions or teams. This can increase long-term operational effort compared with simpler, out-of-the-box sales tools.

Not a full CRM replacement

Resco focuses on mobility, field productivity, and structured data capture rather than end-to-end CRM functionality. Organizations still typically rely on a separate CRM for pipeline management, marketing automation, and broader customer lifecycle processes. Teams expecting a single system for all sales and service functions may need additional products. This can add complexity to the overall application portfolio.

Plan & Pricing

Plan Price Key features & notes
Professional 30 € / $35 per user/month Mobile App Development Toolkit: build, deploy, and maintain customized mobile apps with full offline access.
Enterprise 40 € / $45 per user/month Adds sales automation, field service automation, route planning, device management, and premium support.
Ultimate 50 € / $55 per user/month Everything in Enterprise plus dynamic questionnaires, location tracking, Schedule Board, and premium support (offline HTML/JavaScript).
Super User — Manager 50 € / $55 per user/month Questionnaire Designer, Guides Editor, Schedule Board, Location Monitor, Report Designer, Results Viewer.
Super User — Admin 250 € / $300 per user/month All Manager features plus App Configurator (Woodford), Sync Dashboards/config, Audit Logs; intended for administrators.
Field Service+ (mobile solution) 50 € / $55 per user/month (list price from) Field service automation, route planning, device management, premium support; listed as a separate mobile solution with its own "Start free trial" option.

Notes: All prices shown on Resco's site exclude VAT and other taxes. Annual price is billed upon purchase. A minimum of 10 licenses is required for purchases.

Seller details

Resco s.r.o.
Bratislava, Slovakia
1999
Private
https://www.resco.net/
https://x.com/resco_net
https://www.linkedin.com/company/resco/

Tools by Resco s.r.o.

Resco – Mobility & Productivity

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